[Eril-l] Wiley e-journal proxy access setup - is there anything unique about this vendor config?

[Sarah L Johnson]

Hi Denise,

We had had problems a few months ago with off-campus access to Wiley titles not working via EZproxy.

After confirming that we were using the correct stanza, Wiley suggested that I contact OCLC customer support for more assistance.  They asked me to move the Wiley stanza toward the top of our EZproxy configuration file, and that solved the problem.

Sarah

Sarah L. Johnson
Head of Collection Management & Professor of Library Services
Librarian for Economics, Government Documents, and Electronic Resources
Booth Library, Eastern Illinois University
600 Lincoln Ave
Charleston, IL  61920, USA
(217) 581-7551 | sljohnson2 at eiu.edu<mailto:sljohnson2 at eiu.edu>
http://www.library.eiu.edu



From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Parrott,Denise
Sent: Monday, September 28, 2020 12:49 PM
To: eril-l at lists.eril-l.org
Subject: [Eril-l] Wiley e-journal proxy access setup - is there anything unique about this vendor config?

Hi,
Our college is trying to set up a Wiley electronic journal title through EZ Proxy and are not having any luck with off-campus access. Has anyone run into similar problems and found a solution?
We are new to Wiley and seem to be working with several different people at Wiley who don't seem to be working with each other - has anyone come across the best way to resolve technical problems with them?

Thanks,
Denise

Denise Parrott, BA, MLIS
Technical Services Librarian
Nova Scotia Community College
Ivany Campus
Work Cell: 902-456-0838
Web: nscc.ca<https://www.nscc.ca/?utm_source=email-sig&utm_medium=email&utm_campaign=email%20signature%20link>






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