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<p class="MsoNormal">Hi Denise,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We had had problems a few months ago with off-campus access to Wiley titles not working via EZproxy.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">After confirming that we were using the correct stanza, Wiley suggested that I contact OCLC customer support for more assistance. They asked me to move the Wiley stanza toward the top of our EZproxy configuration file, and that solved
the problem. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Sarah<br>
<br>
<o:p></o:p></p>
<p class="MsoNormal">Sarah L. Johnson<o:p></o:p></p>
<p class="MsoNormal">Head of Collection Management & Professor of Library Services<o:p></o:p></p>
<p class="MsoNormal">Librarian for Economics, Government Documents, and Electronic Resources<o:p></o:p></p>
<p class="MsoNormal">Booth Library, Eastern Illinois University<o:p></o:p></p>
<p class="MsoNormal">600 Lincoln Ave<o:p></o:p></p>
<p class="MsoNormal">Charleston, IL 61920, USA<o:p></o:p></p>
<p class="MsoNormal">(217) 581-7551 | <a href="mailto:sljohnson2@eiu.edu">sljohnson2@eiu.edu</a><o:p></o:p></p>
<p class="MsoNormal"><a href="http://www.library.eiu.edu">http://www.library.eiu.edu</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> <b>On Behalf Of
</b>Parrott,Denise<br>
<b>Sent:</b> Monday, September 28, 2020 12:49 PM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [Eril-l] Wiley e-journal proxy access setup - is there anything unique about this vendor config?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hi,<o:p></o:p></p>
<p class="MsoNormal">Our college is trying to set up a Wiley electronic journal title through EZ Proxy and are not having any luck with off-campus access. Has anyone run into similar problems and found a solution?<o:p></o:p></p>
<p class="MsoNormal">We are new to Wiley and seem to be working with several different people at Wiley who don’t seem to be working with each other – has anyone come across the best way to resolve technical problems with them?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal">Denise<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:8.0pt;text-autospace:none"><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#003770">Denise Parrott, BA, MLIS</span></b><br>
<span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#003770">Technical Services Librarian</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:8.0pt;text-autospace:none"><span style="font-size:8.0pt;font-family:"Arial",sans-serif">Nova Scotia Community College
</span><br>
<span style="font-size:8.0pt;font-family:"Arial",sans-serif">Ivany Campus</span><br>
<span style="font-size:8.0pt;font-family:"Arial",sans-serif">Work Cell: 902-456-0838</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:8.0pt;text-autospace:none"><span style="font-size:8.0pt;font-family:"Arial",sans-serif">Web:
</span><a href="https://www.nscc.ca/?utm_source=email-sig&utm_medium=email&utm_campaign=email%20signature%20link"><span style="color:#0070C0">nscc.ca</span></a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><br>
<br>
<br>
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This communication (including any attachments) may contain privileged or confidential information of Nova Scotia Community College and is intended for a specific individual. If you are not the intended recipient, you should delete this communication, including
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<o:p></o:p></p>
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