[Eril-l] Films on Demand zombie URL problem

[Diane Westerfield]

Hi,

We have encountered this as well. I just keep on telling people to use the special link (or the link from the library catalog), not the one at the top of the page on FoD; it is good to remind faculty of this when discussing Films on Demand. We have a lot of EBSCO products and a similar thing happens with EBSCOhost databases/EDS (browser bar link is session-specific and basically can't be reused), so our folks are a little more aware that they need to look for a permalink or equivalent when they want to share links. Sorry I don't have anything more helpful to share.
Diane Westerfield, Electronic Resources & Serials Librarian
Colorado College, Tutt Library
diane.westerfield at coloradocollege.edu<mailto:diane.westerfield at coloradocollege.edu>
(719) 389-6661



From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Gordiyenko, Yelena
Sent: Wednesday, January 22, 2020 11:34 AM
To: eril-l at lists.eril-l.org
Subject: [Eril-l] Films on Demand zombie URL problem

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Hi all,

We have been encountering the following problem with Films on Demand for several years: when users use the URL at the top of the page to save a link to a FOD video, it quickly expires and, when they try it at a later date, takes them to a page prompting for a password that doesn't exist. Unlike with other vendors, FOD requires a user to save the title URL from the box that appears when you choose the "Share" option listed beneath the video.

This creates a common problem for us as many professors use the top-of-the-page URL on their LMS site, and students are unable to access the video as a result.

Does anyone who uses FOD have any suggestions for how to deal with this issue? Any workflow you've implemented that has worked for you? Any feedback is welcome.

Thanks,

Yelena Gordiyenko
E-Resources Access Librarian
Auraria Library
1100 Lawrence Street
Denver, CO 80204
303-315-7708
yelena.gordiyenko at ucdenver.edu<mailto:yelena.gordiyenko at ucdenver.edu>
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