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<p class="MsoNormal"><span style="color:#1F497D">Hi,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">We have encountered this as well. I just keep on telling people to use the special link (or the link from the library catalog), not the one at the top of the page on FoD; it is good to remind faculty of this
when discussing Films on Demand. We have a lot of EBSCO products and a similar thing happens with EBSCOhost databases/EDS (browser bar link is session-specific and basically can’t be reused), so our folks are a little more aware that they need to look for
a permalink or equivalent when they want to share links. Sorry I don’t have anything more helpful to share.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Diane Westerfield, Electronic Resources & Serials Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Colorado College, Tutt Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="mailto:diane.westerfield@coloradocollege.edu"><span style="color:#0563C1">diane.westerfield@coloradocollege.edu</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">(719) 389-6661<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> <b>On Behalf Of
</b>Gordiyenko, Yelena<br>
<b>Sent:</b> Wednesday, January 22, 2020 11:34 AM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [Eril-l] Films on Demand zombie URL problem<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Times New Roman",serif">This email originated outside Colorado College. Do not click links or attachments unless you know the content is safe.
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p> </o:p></span></p>
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<p class="MsoNormal">Hi all,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We have been encountering the following problem with Films on Demand for several years: when users use the URL at the top of the page to save a link to a FOD video, it quickly expires and, when they try it at a later date, takes them to
a page prompting for a password that doesn’t exist. Unlike with other vendors, FOD requires a user to save the title URL from the box that appears when you choose the “Share” option listed beneath the video.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">This creates a common problem for us as many professors use the top-of-the-page URL on their LMS site, and students are unable to access the video as a result.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Does anyone who uses FOD have any suggestions for how to deal with this issue? Any workflow you’ve implemented that has worked for you? Any feedback is welcome.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Yelena Gordiyenko<o:p></o:p></p>
<p class="MsoNormal">E-Resources Access Librarian<o:p></o:p></p>
<p class="MsoNormal">Auraria Library<o:p></o:p></p>
<p class="MsoNormal">1100 Lawrence Street<o:p></o:p></p>
<p class="MsoNormal">Denver, CO 80204<o:p></o:p></p>
<p class="MsoNormal">303-315-7708<o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:yelena.gordiyenko@ucdenver.edu">yelena.gordiyenko@ucdenver.edu</a>
<o:p></o:p></p>
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