[Eril-l] Films on Demand zombie URL problem

[Gordiyenko, Yelena]

Hi all,

We have been encountering the following problem with Films on Demand for several years: when users use the URL at the top of the page to save a link to a FOD video, it quickly expires and, when they try it at a later date, takes them to a page prompting for a password that doesn't exist. Unlike with other vendors, FOD requires a user to save the title URL from the box that appears when you choose the "Share" option listed beneath the video.

This creates a common problem for us as many professors use the top-of-the-page URL on their LMS site, and students are unable to access the video as a result.

Does anyone who uses FOD have any suggestions for how to deal with this issue? Any workflow you've implemented that has worked for you? Any feedback is welcome.

Thanks,

Yelena Gordiyenko
E-Resources Access Librarian
Auraria Library
1100 Lawrence Street
Denver, CO 80204
303-315-7708
yelena.gordiyenko at ucdenver.edu<mailto:yelena.gordiyenko at ucdenver.edu>
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