[Eril-l] Films on Demand zombie URL problem

[Beth M. Johns]

Yelena -- same problem here, mostly with students, but we do have some faculty who forget or ignore us. It's an age old problem!

We emphasize to students in instruction sessions to use the permanent links within the databases or in the case of FOD, use the "share" feature. For myself, I send an email to the faculty member with the proper link. Hopefully, it sinks in. Keep reminding them when you have the opportunity. If you have the ability to do faculty workshops during the year, that might be a good topic to catch several faculty at one sitting.

That's about the only way I know of to get around this unless FOD changes something.

For EBSCO, I have heard through the grapevine that there may be a change regarding the session URLs and making them the shareable URL, but don't hold me to that 😉


Beth


Beth M. Johns, MLIS

E-Resources Librarian

Saginaw Valley State University

Melvin J. Zahnow Library

pronouns: she/her/hers

________________________________
From: Eril-l <eril-l-bounces at lists.eril-l.org> on behalf of Gordiyenko, Yelena <YELENA.GORDIYENKO at UCDENVER.EDU>
Sent: Wednesday, January 22, 2020 1:34 PM
To: eril-l at lists.eril-l.org <eril-l at lists.eril-l.org>
Subject: [Eril-l] Films on Demand zombie URL problem


Hi all,



We have been encountering the following problem with Films on Demand for several years: when users use the URL at the top of the page to save a link to a FOD video, it quickly expires and, when they try it at a later date, takes them to a page prompting for a password that doesn’t exist. Unlike with other vendors, FOD requires a user to save the title URL from the box that appears when you choose the “Share” option listed beneath the video.



This creates a common problem for us as many professors use the top-of-the-page URL on their LMS site, and students are unable to access the video as a result.



Does anyone who uses FOD have any suggestions for how to deal with this issue? Any workflow you’ve implemented that has worked for you? Any feedback is welcome.



Thanks,



Yelena Gordiyenko

E-Resources Access Librarian

Auraria Library

1100 Lawrence Street

Denver, CO 80204

303-315-7708

yelena.gordiyenko at ucdenver.edu<mailto:yelena.gordiyenko at ucdenver.edu>
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