[Eril-l] unpaywall not removing incorrect links

[Electronic Resources in Libraries discussion list]

We have had a similar experience with Unpaywall. I am wondering whether opening a ticket with Ex Libris would be a more effective approach.

Thanks,

Ya Wang
Electronic Collections Coordinator
J. Paul Leonard Library
San Francisco State University
E-mail: wangy at sfsu.edu<mailto:wangy at sfsu.edu>
________________________________
From: Eril-l <eril-l-bounces at lists.eril-l.org> on behalf of Electronic Resources in Libraries discussion list via Eril-l <eril-l at lists.eril-l.org>
Sent: Tuesday, June 9, 2026 12:20 PM
To: eril-l at lists.eril-l.org <eril-l at lists.eril-l.org>
Subject: [Eril-l] unpaywall not removing incorrect links

Hello,

Has anyone else been having trouble getting incorrect links removed from Unpaywall?  I used https://unpaywall.org/fix to report an article they show as OA but is actually behind a paywall, but after 2+ months it is still not fixed. On https://unpaywall.org/fix it says corrections should appear in a few days.  I also emailed their support twice - no reply from them.  Anyone have this experience and/or know what is going on and how to get tis link removed?  This is the article:
https://www.tandfonline.com/doi/full/10.1080/1461670X.2023.2190818

<https://www.tandfonline.com/doi/full/10.1080/1461670X.2023.2190818>Thanks,
Sally


*****************************
Sally Glasser

Serials/E-Resources Librarian

Axinn Library - Hofstra University

Hempstead, NY 11549


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