[Eril-l] unpaywall not removing incorrect links

[Electronic Resources in Libraries discussion list]

I was frustrated by not getting responses or fixes for Unpaywall, so I
asked Jason Priem (the CEO of OurResearch) about it at the Q2 Townhall for
OpenAlex on April 26. He responded that something like 65% of the submitted
corrections they received from users were wrong, so they were pausing the
process while they figure out what they want to do (line 34 in this
transcript
<https://github.com/ourresearch/town-hall-notes/blob/main/2026-q2/transcript.md?plain=1>
).

As a result, I have stopped trying to submit corrections to
OurResearch-based metadata to anybody. Sometimes if I suspect the erroneous
data originates upstream (for instance, with Crossref), I still try to
follow up with those providers, since OurResearch should pick up
corrections that upstream providers make to their own data.

Why OurResearch hasn't taken the time to update their submissions page with
this information, I do not know. (I can speculate, but that's probably not
fair to the OurResearch team.)

Anna

-----
Anna Shields (she/they)
E-resources Librarian
Williams College
on the unceded lands of the People of the Waters that Are Never Still
<https://mohican-nsn.gov/>

as67 at williams.edu
(413) 597-2041


On Tue, Jun 9, 2026 at 4:53 PM Electronic Resources in Libraries discussion
list via Eril-l <eril-l at lists.eril-l.org> wrote:

> We have had a similar experience with Unpaywall. I am wondering whether
> opening a ticket with Ex Libris would be a more effective approach.
>
> Thanks,
>
> Ya Wang
> Electronic Collections Coordinator
> J. Paul Leonard Library
> San Francisco State University
> E-mail: wangy at sfsu.edu
> ------------------------------
> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> on behalf of Electronic
> Resources in Libraries discussion list via Eril-l <eril-l at lists.eril-l.org
> >
> *Sent:* Tuesday, June 9, 2026 12:20 PM
> *To:* eril-l at lists.eril-l.org <eril-l at lists.eril-l.org>
> *Subject:* [Eril-l] unpaywall not removing incorrect links
>
> Hello,
>
> Has anyone else been having trouble getting incorrect links removed from
> Unpaywall?  I used https://unpaywall.org/fix to report an article they
> show as OA but is actually behind a paywall, but after 2+ months it is
> still not fixed. On https://unpaywall.org/fix it says corrections should
> appear in a few days.  I also emailed their support twice - no reply from
> them.  Anyone have this experience and/or know what is going on and how to
> get tis link removed?  This is the article:
> https://www.tandfonline.com/doi/full/10.1080/1461670X.2023.2190818
>
> <https://www.tandfonline.com/doi/full/10.1080/1461670X.2023.2190818>
> Thanks,
> Sally
>
> *****************************
> Sally Glasser
>
> Serials/E-Resources Librarian
>
> Axinn Library - Hofstra University
>
> Hempstead, NY 11549
>
>
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>
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