[Eril-l] [External] Factiva & EZProxy Question

[Electronic Resources in Libraries discussion list]

Hi Susan,

We don't have EZProxy, but we do have Factiva, and I can say that generating functioning redirecting links is a consistent issue with them. Recently we were asked the question of how to make links and found a handful of Factiva link generators from other libraries. For example:

Mizzou Libraries link generator: https://library.missouri.edu/factivalinkgenerator/
Perdue Libraries link generator: https://guides.lib.purdue.edu/openathens/factiva

We have plans to recreate these link generators for our users as well. Hopefully this information is (somewhat) helpful for your use case as well.

Best,
Jamie

Jamie Coen (he/him)
eResources and Licensing Librarian
Georgia State University Library | Atlanta Campus
100 Decatur St. SE | Atlanta, GA 30303
coen at gsu.edu
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Sent: Wednesday, October 22, 2025 11:29 AM
To: eril-l <eril-l at lists.eril-l.org>
Subject: [External] [Eril-l] Factiva & EZProxy Question

Hi,

We use hosted EZProxy.

The EZProxy link to the Factiva  database works, but proxied links to individual articles just resolve to the Factiva login Screen rather than to the article. Does anyone else have this issue and were you able to get it to work?  (this is with both the old and new interface)

I asked EZ Proxy if there was a way to fix it so that they work and this is the reply I got:

" Good Morning,
   When part of a path for accessing materials is not getting processed, the most likely cause is a restricted character being used in the target URL and it causing processing errors.  I would try encoding the target URL and telling EZproxy this is encoded by changing ?url= to ?qurl=.  This will normally resolve any issues with restricted characters.  EZproxy has a URL encoding function built in as well.  https://cnu.idm.oclc.org/encodeurl"

I don't see how I can tell faculty and students that if they want to share an article url you have to do all of this - there must be a better way? I'm sure they used to work when there was only the old interface or someone would have mentioned it before.

Just thought I'd check and see if anyone had any ideas!

Thanks,
Susan



Susan R. Barber
Electronic Resources Coordinator
Paul and Rosemary Trible Library
Christopher Newport University
sbarber at cnu.edu<mailto:sbarber at cnu.edu>
757-594-7046
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