[Eril-l] [External] Factiva & EZProxy Question

[Electronic Resources in Libraries discussion list]

Hi, Jamie,

Yes, this was helpful - I'm working to create one as well - Thanks for the
idea!

Susan

Susan R. Barber
Electronic Resources Coordinator
Paul and Rosemary Trible Library
Christopher Newport University
sbarber at cnu.edu
757-594-7046


On Wed, Oct 22, 2025 at 12:38 PM Electronic Resources in Libraries
discussion list via Eril-l <eril-l at lists.eril-l.org> wrote:

> Hi Susan,
>
> We don't have EZProxy, but we do have Factiva, and I can say that
> generating functioning redirecting links is a consistent issue with them.
> Recently we were asked the question of how to make links and found a
> handful of Factiva link generators from other libraries. For example:
>
> Mizzou Libraries link generator:
> https://library.missouri.edu/factivalinkgenerator/
> Perdue Libraries link generator:
> https://guides.lib.purdue.edu/openathens/factiva
>
> We have plans to recreate these link generators for our users as well.
> Hopefully this information is (somewhat) helpful for your use case as well.
>
> Best,
> Jamie
>
> *Jamie Coen* *(he/him)*
> eResources and Licensing Librarian
> Georgia State University Library | Atlanta Campus
> 100 Decatur St. SE | Atlanta, GA 30303
> coen at gsu.edu
> ------------------------------
> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> on behalf of Electronic
> Resources in Libraries discussion list via Eril-l <eril-l at lists.eril-l.org
> >
> *Sent:* Wednesday, October 22, 2025 11:29 AM
> *To:* eril-l <eril-l at lists.eril-l.org>
> *Subject:* [External] [Eril-l] Factiva & EZProxy Question
>
> Hi,
>
> We use hosted EZProxy.
>
> The EZProxy link to the Factiva  database works, but proxied links to
> individual articles just resolve to the Factiva login Screen rather than to
> the article. Does anyone else have this issue and were you able to get it
> to work?  (this is with both the old and new interface)
>
> I asked EZ Proxy if there was a way to fix it so that they work and this
> is the reply I got:
>
> " Good Morning,
>    When part of a path for accessing materials is not getting processed,
> the most likely cause is a restricted character being used in the target
> URL and it causing processing errors.  I would try encoding the target URL
> and telling EZproxy this is encoded by changing ?url= to ?qurl=.  This will
> normally resolve any issues with restricted characters.  EZproxy has a URL
> encoding function built in as well.  https://cnu.idm.oclc.org/encodeurl"
>
> I don't see how I can tell faculty and students that if they want to share
> an article url you have to do all of this - there must be a better way? I'm
> sure they used to work when there was only the old interface or someone
> would have mentioned it before.
>
> Just thought I'd check and see if anyone had any ideas!
>
> Thanks,
> Susan
>
>
>
> Susan R. Barber
> Electronic Resources Coordinator
> Paul and Rosemary Trible Library
> Christopher Newport University
> sbarber at cnu.edu
> 757-594-7046
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