[Eril-l] [EXTERNAL] Issues downloading JSTOR R5.1 reports manually?

[Electronic Resources in Libraries discussion list]

Hi Mary Beth,

I actually *just *noticed I'm not able to download 5.1 Reports... they just
keep sitting in "pending"....

Hmph...
Erika Boardman

On Tue, Nov 25, 2025 at 1:55 PM Electronic Resources in Libraries
discussion list via Eril-l <eril-l at lists.eril-l.org> wrote:

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>
> Hello,
>
> Has anyone else encountered a problem with receiving an 'Unable to load
> page' error when attempting to manually download COUNTER 5.1 JSTOR usage
> reports in the JSTOR admin? This happens to me in Incognito mode too.
>
> Their R5 reports run without a problem.
>
> [image: image.png]
> Thanks for your input,
>
> ~Mary Beth
>
> --
> Mary Beth Holm
> Electronic Resources Librarian
> Virginia Commonwealth University
> VCU Libraries
> 901 Park Ave / PO Box 842033
> Richmond, VA 23284-2033
> Email: holmm at vcu.edu
> PH: 804-827-0925
> Fax: 804-828-5672
>
> My working day may not be your working day.  Please don't feel obligated
> to respond to this email outside your normal work hours.
>
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