[Eril-l] list of "system status" pages for library content providers?

[Electronic Resources in Libraries discussion list]

If you run any of their systems, here’s Ex Libris’s page for them: https://status.exlibrisgroup.com/system_status


Jaime Taylor
Discovery & Resource Management Systems Coordinator
W.E.B. Du Bois Library
University of Massachusetts

From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Electronic Resources in Libraries discussion list via Eril-l
Sent: Monday, February 10, 2025 9:20 AM
To: ERIL-L listserv <eril-l at lists.eril-l.org>
Subject: [Eril-l] list of "system status" pages for library content providers?

Hi, we are updating our internal documentation for our frontline library staff to use during business and evening/weekend hours to help them troubleshoot problems.
Part of this is providing them a list of "check the status" pages for as many of our vendors as possible to see if the problem is already known on the vendor side.

Does anyone have a good and recently updated/checked list of these to share?

This is what we have so far:
·         EBSCO (OneSearch, Ebscohost, Journal lookup, Publication Finder): https://status.ebsco.com/
·         Proquest (including CBCA, AE&ASD, Academic Videos Online, RefWorks): https://status.proquest.com/
·         Wiley: https://wpsupport.wiley.com/s/status
·         Elsevier (includes ScienceDirect, Scopus, EngineeringVillage): https://digitalcommons.elsevier.com/status
·         Gale: https://support.gale.com/technical/status/
·         Sage: https://sagepublishing.statuspage.io/
·         For vendors that do not have their own support page, put their main hostname into one of these free services to check:
o    https://www.isitdownrightnow.com/
o    https://downforeveryoneorjustme.com/

Thank you for sharing what you can!


Melissa Belvadi
Collections Librarian
University of Prince Edward Island
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Make an appointment<https://mbelvadi.youcanbook.me/> via YouCanBookMe
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