[Eril-l] list of "system status" pages for library content providers?

[Electronic Resources in Libraries discussion list]

The OCLC System Status page is at https://oclc.service-now.com/status?id=dashboard

Linda

Linda J. Fox
Electronic Resources and Acquisitions Associate
(816) 235-5290
foxlj at umkc.edu<mailto:foxlj at umkc.edu>

University of Missouri - Kansas City
Miller Nichols Library
Electronic Resources & Acquisitions
800 E 51st Street
Kansas City, MO  64110
https://library.umkc.edu<https://library.umkc.edu/>


From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Electronic Resources in Libraries discussion list via Eril-l
Sent: Monday, February 10, 2025 8:36 AM
To: Electronic Resources in Libraries discussion list <eril-l at lists.eril-l.org>
Subject: Re: [Eril-l] list of "system status" pages for library content providers?

WARNING: This message has originated from an External Source. This may be a phishing expedition that can result in unauthorized access to our IT System. Please use proper judgment and caution when opening attachments, clicking links, or responding to this email.
If you run any of their systems, here’s Ex Libris’s page for them: https://status.exlibrisgroup.com/system_status


Jaime Taylor
Discovery & Resource Management Systems Coordinator
W.E.B. Du Bois Library
University of Massachusetts

From: Eril-l <eril-l-bounces at lists.eril-l.org<mailto:eril-l-bounces at lists.eril-l.org>> On Behalf Of Electronic Resources in Libraries discussion list via Eril-l
Sent: Monday, February 10, 2025 9:20 AM
To: ERIL-L listserv <eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>>
Subject: [Eril-l] list of "system status" pages for library content providers?

Hi, we are updating our internal documentation for our frontline library staff to use during business and evening/weekend hours to help them troubleshoot problems.
Part of this is providing them a list of "check the status" pages for as many of our vendors as possible to see if the problem is already known on the vendor side.

Does anyone have a good and recently updated/checked list of these to share?

This is what we have so far:
·         EBSCO (OneSearch, Ebscohost, Journal lookup, Publication Finder): https://status.ebsco.com/
·         Proquest (including CBCA, AE&ASD, Academic Videos Online, RefWorks): https://status.proquest.com/
·         Wiley: https://wpsupport.wiley.com/s/status
·         Elsevier (includes ScienceDirect, Scopus, EngineeringVillage): https://digitalcommons.elsevier.com/status
·         Gale: https://support.gale.com/technical/status/
·         Sage: https://sagepublishing.statuspage.io/
·         For vendors that do not have their own support page, put their main hostname into one of these free services to check:
o    https://www.isitdownrightnow.com/
o    https://downforeveryoneorjustme.com/

Thank you for sharing what you can!


Melissa Belvadi
Collections Librarian
University of Prince Edward Island
mbelvadi at upei.ca<mailto:mbelvadi at upei.ca>  902-566-0581
ORCID iD: 0000-0002-4433-0189
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Make an appointment<https://mbelvadi.youcanbook.me/> via YouCanBookMe
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