[Eril-l] list of "system status" pages for library content providers?

Electronic Resources in Libraries discussion list eril-l at lists.eril-l.org
Mon Feb 10 06:20:13 PST 2025


Hi, we are updating our internal documentation for our frontline library staff to use during business and evening/weekend hours to help them troubleshoot problems.
Part of this is providing them a list of "check the status" pages for as many of our vendors as possible to see if the problem is already known on the vendor side.

Does anyone have a good and recently updated/checked list of these to share?

This is what we have so far:

  *
EBSCO (OneSearch, Ebscohost, Journal lookup, Publication Finder): https://status.ebsco.com/
  *
Proquest (including CBCA, AE&ASD, Academic Videos Online, RefWorks): https://status.proquest.com/
  *
Wiley: https://wpsupport.wiley.com/s/status
  *
Elsevier (includes ScienceDirect, Scopus, EngineeringVillage): https://digitalcommons.elsevier.com/status
  *
Gale: https://support.gale.com/technical/status/
  *
Sage: https://sagepublishing.statuspage.io/
  *
For vendors that do not have their own support page, put their main hostname into one of these free services to check:
     *
https://www.isitdownrightnow.com/
     *
https://downforeveryoneorjustme.com/

Thank you for sharing what you can!


Melissa Belvadi
Collections Librarian
University of Prince Edward Island
mbelvadi at upei.ca<mailto:mbelvadi at upei.ca>  902-566-0581
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Make an appointment<https://mbelvadi.youcanbook.me/> via YouCanBookMe
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