<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:Wingdings;
panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Aptos;}
@font-face
{font-family:"Nirmala UI";
panose-1:2 11 5 2 4 2 4 2 2 3;}
@font-face
{font-family:Roboto;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
font-size:12.0pt;
font-family:"Aptos",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
span.EmailStyle19
{mso-style-type:personal-reply;
font-family:"Aptos",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;
mso-ligatures:none;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
/* List Definitions */
@list l0
{mso-list-id:899681194;
mso-list-template-ids:876368732;}
@list l0:level1
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l0:level2
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:1.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:"Courier New";
mso-bidi-font-family:"Times New Roman";}
@list l0:level3
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:1.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level4
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:2.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level5
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:2.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level6
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:3.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level7
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:3.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level8
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:4.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level9
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:4.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
ol
{margin-bottom:0in;}
ul
{margin-bottom:0in;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple" style="word-wrap:break-word">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt">If you run any of their systems, here’s Ex Libris’s page for them:
<a href="https://status.exlibrisgroup.com/system_status">https://status.exlibrisgroup.com/system_status</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ligatures:standardcontextual">Jaime Taylor<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ligatures:standardcontextual">Discovery & Resource Management Systems Coordinator<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ligatures:standardcontextual">W.E.B. Du Bois Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ligatures:standardcontextual">University of Massachusetts<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf Of </b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Monday, February 10, 2025 9:20 AM<br>
<b>To:</b> ERIL-L listserv <eril-l@lists.eril-l.org><br>
<b>Subject:</b> [Eril-l] list of "system status" pages for library content providers?<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Hi, we are updating our internal documentation for our frontline library staff to use during business and evening/weekend hours to help them troubleshoot problems.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Part of this is providing them a list of "check the status" pages for as many of our vendors as possible to see if the problem is already known on the vendor side.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Does anyone have a good and recently updated/checked list of these to share?<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">This is what we have so far:<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:2.0in;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Calibri",sans-serif;color:black">EBSCO (OneSearch, Ebscohost, Journal lookup, Publication Finder):
</span><u><span style="font-family:"Calibri",sans-serif;color:#1155CC"><a href="https://status.ebsco.com/"><span style="color:#1155CC">https://status.ebsco.com/</span></a></span></u><span style="font-family:"Calibri",sans-serif;color:black"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:2.0in;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Calibri",sans-serif;color:black">Proquest (including CBCA, AE&ASD, Academic Videos Online, RefWorks):
</span><u><span style="font-family:"Calibri",sans-serif;color:#1155CC"><a href="https://status.proquest.com/"><span style="color:#1155CC">https://status.proquest.com/</span></a></span></u><span style="font-family:"Calibri",sans-serif;color:black"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:2.0in;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Calibri",sans-serif;color:black">Wiley:
</span><u><span style="font-family:"Calibri",sans-serif;color:#1155CC"><a href="https://wpsupport.wiley.com/s/status"><span style="color:#1155CC">https://wpsupport.wiley.com/s/status</span></a></span></u><span style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:2.0in;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Calibri",sans-serif;color:black">Elsevier (includes ScienceDirect, Scopus, EngineeringVillage):
</span><u><span style="font-family:"Calibri",sans-serif;color:#1155CC"><a href="https://digitalcommons.elsevier.com/status"><span style="color:#1155CC">https://digitalcommons.elsevier.com/status</span></a></span></u><span style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:2.0in;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Calibri",sans-serif;color:black">Gale:
</span><u><span style="font-family:"Calibri",sans-serif;color:#1155CC"><a href="https://support.gale.com/technical/status/"><span style="color:#1155CC">https://support.gale.com/technical/status/</span></a></span></u><span style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:2.0in;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Calibri",sans-serif;color:black">Sage:
</span><u><span style="font-family:"Calibri",sans-serif;color:#1155CC"><a href="https://sagepublishing.statuspage.io/"><span style="color:#1155CC">https://sagepublishing.statuspage.io/</span></a></span></u><span style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:2.0in;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Calibri",sans-serif;color:black">For vendors that do not have their own support page, put their main hostname into one of these free services to check: <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:2.5in;text-indent:-.25in;mso-list:l0 level2 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:"Courier New";color:#1155CC"><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><u><span style="font-family:"Calibri",sans-serif;color:#1155CC"><a href="https://www.isitdownrightnow.com/"><span style="color:#1155CC">https://www.isitdownrightnow.com/</span></a></span></u><span style="font-family:"Calibri",sans-serif;color:#1155CC"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:2.5in;text-indent:-.25in;mso-list:l0 level2 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:"Courier New";color:#1155CC"><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><u><span style="font-family:"Calibri",sans-serif;color:#1155CC"><a href="https://downforeveryoneorjustme.com/"><span style="color:#1155CC">https://downforeveryoneorjustme.com/</span></a></span></u><span style="font-family:"Calibri",sans-serif;color:#1155CC"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Thank you for sharing what you can!<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
</div>
<div id="Signature">
<div>
<p class="MsoNormal" style="background:white"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#202124;background:white">Melissa Belvadi</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#202124"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#202124">Collections Librarian<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#202124">University of Prince Edward Island<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#202124"><a href="mailto:mbelvadi@upei.ca">mbelvadi@upei.ca</a> 9</span><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:#202124">02-566-0581</span><span style="font-family:"Arial",sans-serif;color:#202124"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:#202124">ORCID iD: 0000-0002-4433-0189<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#202124">my
<a href="https://outlook.office365.com/owa/calendar/0fbab27c909e4493be65313bd66d66b6@upei.ca/5fa60af92c6d451c9ddf90c0bb11e00f15552192987609852692/calendar.html" target="_blank" title="https://outlook.office365.com/owa/calendar/0fbab27c909e4493be65313bd66d66b6@upei.ca/5fa60af92c6d451c9ddf90c0bb11e00f15552192987609852692/calendar.html">
public calendar</a><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#202124;background:white"><a href="https://mbelvadi.youcanbook.me/" target="_blank">Make an appointment</a> via YouCanBookMe</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#202124"><o:p></o:p></span></p>
</div>
<p class="MsoNormal" style="background:white"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#202124;background:white">My pronouns are
</span><span style="font-size:10.5pt;font-family:"Nirmala UI",sans-serif;color:#1F1F1F">ಅವರು</span><span style="font-size:10.5pt;font-family:Roboto;color:#1F1F1F">/</span><span style="font-size:10.5pt;font-family:"Nirmala UI",sans-serif;color:#1F1F1F">ಅವರನ್ನು</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#202124;background:white">My emails are sent during the hours that I work and I understand that you will respond during the hours that you work.</span><o:p></o:p></p>
</div>
</div>
</body>
</html>