[Eril-l] myEBSCO folders and UI migration

[Electronic Resources in Libraries discussion list]

Amanda,

One library has developed a workaround of sorts to address this issue.

I don't know if it will be helpful to you or not:
https://uagconline.libanswers.com/faq/412628

Melissa


[image: Abilene Christian University] <http://guides.acu.edu/distance>

Melissa Atkinson, MSLS, PhD
Director of Distance & Online Library Services
melissa.atkinson at acu.edu | 325-674-4811

Book an Appointment <https://melissaatkinson.youcanbook.me/> | Distance
Learning Portal <http://guides.acu.edu/distance>

ACU Brown Library
ACU Box 29208Abilene, TX 79699


On Fri, Oct 11, 2024 at 10:40 AM Electronic Resources in Libraries
discussion list via Eril-l <eril-l at lists.eril-l.org> wrote:

> Hello,
>
> Many of you have probably seen EBSCO's message from 10/8, announcing that
> EBSCOhost profiles will be migrated to the new UI on January 7, 2025.
>
> Here at UMBC, we attempted to migrate to the new UI in January of 2024,
> but we realized that custom folders created in myEBSCO would not migrate.
> Items in the "my folder" folder in myEBSCO do migrate, but to move them out
> of their custom folders would mean losing all of the organization and
> structure a user has created. We have a significant number of students and
> faculty with hundreds of citations sorted into folders for systematic
> reviews, etc. who would lose all of this effort. They could download their
> custom folders and contents for use in an external system, but with a
> limited amount of time to communicate this to users, we opted to switch
> back to the Classic EBSCO UI.
>
> Now we face the same problem again, because EBSCO is no longer giving us a
> choice about migration timing, and the ability to move custom folders into
> the new UI is not expected until April 2025
> <https://roadmap.ebsco.com/?_search=folders>. I submitted a case to ask
> about this, and EBSCO confirmed that users will not be able to access their
> Classic custom folders until this feature becomes available (so, January to
> April). We now have even less time to communicate with users about the
> urgent need to download their folders out of myEBSCO.
>
> Is anyone else dealing with this issue? It almost feels like EBSCO didn't
> expect that many customers were using this feature to be impacted by the
> timing. Please tell me I'm not alone in my frustration and puzzlement.
>
> --
> Amanda Calabrese (she/her/hers)
> E-Resources & Discovery Services Librarian
> Albin O. Kuhn Library & Gallery
> Room 219
> University of Maryland, Baltimore County
> calabrag at umbc.edu   410-455-6766
> _______________________________________________
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>
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