[Eril-l] myEBSCO folders and UI migration

[Electronic Resources in Libraries discussion list]

Hi,

During the New EBSCOhost UI Demo and Q&A webinar on September 24, they
stated that you can contact your sales representative and opt out of the
January 2025 migration until August 2025. This isn't stated anywhere in
their emails or transitions FAQs on EBSCO Connect aside from a vague
"Contact your sales representative with any questions".

Here is the statement that was made during the demo (copied from the
transcript):

You also can opt out until August 2025. If you would like to do so for your
institution, please reach out to your sales representative, and we can put
you on an opt out list.

If the ability to migrate custom folders won't be ready until April 2025
and that is heavily used by your users, it sounds like you have a very good
opt out reason to wait to switch until after the functionality is available.

Johanna Radding (she/her)

Electronic Resources & Discovery Librarian

Amherst College Library

413-542-5014

jradding at amherst.edu

serials at amherst.edu



On Fri, Oct 11, 2024 at 11:43 AM Electronic Resources in Libraries
discussion list via Eril-l <eril-l at lists.eril-l.org> wrote:

> Hello,
>
> Many of you have probably seen EBSCO's message from 10/8, announcing that
> EBSCOhost profiles will be migrated to the new UI on January 7, 2025.
>
> Here at UMBC, we attempted to migrate to the new UI in January of 2024,
> but we realized that custom folders created in myEBSCO would not migrate.
> Items in the "my folder" folder in myEBSCO do migrate, but to move them out
> of their custom folders would mean losing all of the organization and
> structure a user has created. We have a significant number of students and
> faculty with hundreds of citations sorted into folders for systematic
> reviews, etc. who would lose all of this effort. They could download their
> custom folders and contents for use in an external system, but with a
> limited amount of time to communicate this to users, we opted to switch
> back to the Classic EBSCO UI.
>
> Now we face the same problem again, because EBSCO is no longer giving us a
> choice about migration timing, and the ability to move custom folders into
> the new UI is not expected until April 2025
> <https://roadmap.ebsco.com/?_search=folders>. I submitted a case to ask
> about this, and EBSCO confirmed that users will not be able to access their
> Classic custom folders until this feature becomes available (so, January to
> April). We now have even less time to communicate with users about the
> urgent need to download their folders out of myEBSCO.
>
> Is anyone else dealing with this issue? It almost feels like EBSCO didn't
> expect that many customers were using this feature to be impacted by the
> timing. Please tell me I'm not alone in my frustration and puzzlement.
>
> --
> Amanda Calabrese (she/her/hers)
> E-Resources & Discovery Services Librarian
> Albin O. Kuhn Library & Gallery
> Room 219
> University of Maryland, Baltimore County
> calabrag at umbc.edu   410-455-6766
> _______________________________________________
> Eril-l mailing list
> Eril-l at lists.eril-l.org
> http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org
>


-- 
Johanna Radding (she/her)

Electronic Resources & Discovery Librarian

Amherst College Library

413-542-5014

jradding at amherst.edu

serials at amherst.edu

* <jradding at amherst.edu>*
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