[Eril-l] myEBSCO folders and UI migration

[Electronic Resources in Libraries discussion list]

Amanda,

I have no answers to any of your concerns, but your problem has me asking - is this the case only for the EBSCOhost migration, or is this the case also for Discovery migrations to the new UI?

If anyone know the answer to this, I'd love to hear it!

Jaime Taylor
Discovery & Resource Management Systems Coordinator
W.E.B. Du Bois Library
University of Massachusetts

From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Electronic Resources in Libraries discussion list via Eril-l
Sent: Friday, October 11, 2024 11:39 AM
To: eril-l at lists.eril-l.org
Subject: [Eril-l] myEBSCO folders and UI migration

Hello,

Many of you have probably seen EBSCO's message from 10/8, announcing that EBSCOhost profiles will be migrated to the new UI on January 7, 2025.

Here at UMBC, we attempted to migrate to the new UI in January of 2024, but we realized that custom folders created in myEBSCO would not migrate. Items in the "my folder" folder in myEBSCO do migrate, but to move them out of their custom folders would mean losing all of the organization and structure a user has created. We have a significant number of students and faculty with hundreds of citations sorted into folders for systematic reviews, etc. who would lose all of this effort. They could download their custom folders and contents for use in an external system, but with a limited amount of time to communicate this to users, we opted to switch back to the Classic EBSCO UI.

Now we face the same problem again, because EBSCO is no longer giving us a choice about migration timing, and the ability to move custom folders into the new UI is not expected until April 2025<https://roadmap.ebsco.com/?_search=folders>. I submitted a case to ask about this, and EBSCO confirmed that users will not be able to access their Classic custom folders until this feature becomes available (so, January to April). We now have even less time to communicate with users about the urgent need to download their folders out of myEBSCO.

Is anyone else dealing with this issue? It almost feels like EBSCO didn't expect that many customers were using this feature to be impacted by the timing. Please tell me I'm not alone in my frustration and puzzlement.

--
Amanda Calabrese (she/her/hers)
E-Resources & Discovery Services Librarian
Albin O. Kuhn Library & Gallery
Room 219
University of Maryland, Baltimore County
calabrag at umbc.edu<mailto:calabrag at umbc.edu>   410-455-6766
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