<div dir="ltr">Amanda,<div><br></div><div>One library has developed a workaround of sorts to address this issue.</div><div><br></div><div>I don't know if it will be helpful to you or not: <a href="https://uagconline.libanswers.com/faq/412628">https://uagconline.libanswers.com/faq/412628</a></div><div><br></div><div>Melissa<br clear="all"><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><br></div><div dir="ltr"><table border="0" cellpadding="0" cellspacing="0" width="450" style="background-color:transparent;border-spacing:0px;color:rgb(0,0,0);font-family:Lato,Arial,San-serif;font-size:14px;line-height:20px;table-layout:fixed"><tbody><tr><td align="left" valign="top" width="85" style="padding:0px"><p style="margin:0px 10px 10px 0px;font-family:Helvetica,Arial,sans-serif;font-size:12px;line-height:14px"><br></p><p style="margin:0px 10px 10px 0px;font-family:Helvetica,Arial,sans-serif;font-size:12px;line-height:14px"><a href="http://guides.acu.edu/distance" style="color:rgb(36,169,57);background-color:transparent" target="_blank"><img src="https://htmlsigs.s3.amazonaws.com/logos/files/000/509/199/landscape/ACU_268_SingleStroke__.png" alt="Abilene Christian University" border="0" style="border:0px;vertical-align:middle"></a></p><p style="margin:0px 0px 10px;font-size:0px;line-height:0;font-family:Helvetica,Arial,sans-serif"></p></td><td align="left" valign="top" nowrap width="16" style="padding:0px;border-left:6px solid rgb(79,33,112)"><img src="https://s3.amazonaws.com/htmlsig-assets/spacer.gif" width="10" style="border:0px;vertical-align:middle"></td><td align="left" valign="top" nowrap width="NaN" style="padding:0px"><p style="margin:0px 0px 10px;line-height:14px"><font face="arial, helvetica, sans-serif" size="2"><span style="font-weight:bold">Melissa Atkinson, MSLS, PhD<font color="#212121"><br></font></span><span style="color:rgb(33,33,33)">Director of Distance & Online Library Services<br></span><a href="mailto:melissa.atkinson@acu.edu" style="color:rgb(79,33,112);display:inline;background-color:transparent" target="_blank">melissa.atkinson@acu.edu</a><span style="color:rgb(33,33,33)"> | 325-674-4811<br></span><br><a href="https://melissaatkinson.youcanbook.me/" target="_blank">Book an Appointment</a> | </font><a href="http://guides.acu.edu/distance" style="font-family:arial,helvetica,sans-serif;font-size:small" target="_blank">Distance Learning Portal</a><br></p><p style="margin:0px 0px 10px;line-height:14px"><font face="arial, helvetica, sans-serif" size="2"><span style="font-weight:bold">ACU Brown Library</span> <br>ACU Box 29208</font><span style="display:block"></span><font face="arial, helvetica, sans-serif" size="2">Abilene, TX 79699</font></p></td></tr></tbody></table></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Oct 11, 2024 at 10:40 AM Electronic Resources in Libraries discussion list via Eril-l <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Hello,<div><br></div><div>Many of you have probably seen EBSCO's message from 10/8, announcing that EBSCOhost profiles will be migrated to the new UI on January 7, 2025.</div><div><br></div><div>Here at UMBC, we attempted to migrate to the new UI in January of 2024, but we realized that custom folders created in myEBSCO would not migrate. Items in the "my folder" folder in myEBSCO do migrate, but to move them out of their custom folders would mean losing all of the organization and structure a user has created. We have a significant number of students and faculty with hundreds of citations sorted into folders for systematic reviews, etc. who would lose all of this effort. They could download their custom folders and contents for use in an external system, but with a limited amount of time to communicate this to users, we opted to switch back to the Classic EBSCO UI. </div><div><br></div><div>Now we face the same problem again, because EBSCO is no longer giving us a choice about migration timing, and the ability to move custom folders into the new UI is <a href="https://roadmap.ebsco.com/?_search=folders" target="_blank">not expected until April 2025</a>. I submitted a case to ask about this, and EBSCO confirmed that users will not be able to access their Classic custom folders until this feature becomes available (so, January to April). We now have even less time to communicate with users about the urgent need to download their folders out of myEBSCO.</div><div><br></div><div>Is anyone else dealing with this issue? It almost feels like EBSCO didn't expect that many customers were using this feature to be impacted by the timing. Please tell me I'm not alone in my frustration and puzzlement. </div><div><div><br></div><span class="gmail_signature_prefix">-- </span><br><div dir="ltr" class="gmail_signature"><div dir="ltr"><font face="georgia, serif">Amanda Calabrese (she/her/hers)</font><div><font face="georgia, serif">E-Resources & Discovery Services Librarian</font></div><div><font face="georgia, serif">Albin O. Kuhn Library & Gallery</font></div><div><font face="georgia, serif">Room 219</font></div><div><font face="georgia, serif">University of Maryland, Baltimore County</font></div><div><font face="georgia, serif"><a href="mailto:calabrag@umbc.edu" target="_blank">calabrag@umbc.edu</a> 410-455-6766</font></div></div></div></div></div>
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