[Eril-l] 3rd-party vendor data and verification

[Electronic Resources in Libraries discussion list]

Hello,

I'm looking for sample policies or documentation about usage data from 3rd-party vendors. We're being asked to show how we independently verify this data in-house, but honestly, we don't and can't. We trust that the data we get from database vendors or Google Analytics is accurate, and invstigate potential anomalies when they occur.

We've supplied information about COUNTER and documents from select vendors about how they collect and report data.

Please let me know if you have questions. Any information is appreciated.

Amy Mullin
Customer Access | Electronic Resources Librarian
she/her | Austin Public Library (TX)
512-974-7462 | amy.mullin at austintexas.gov<mailto:amy.mullin at austintexas.gov>

[cid:image002.png at 01D79384.DD6DB680]<https://urldefense.com/v3/__http:/library.austintexas.gov/__;!!P1w4qL2BkQ!vAEkFLzJryNyom7Kha-FaxYJoiUpw5rweCg96iZD-6zsbZzmj3mRX6D_iLxMBWQr$>   [cid:image004.png at 01D79386.4AE96730] <https://urldefense.com/v3/__https:/twitter.com/AustinPublicLib__;!!P1w4qL2BkQ!vAEkFLzJryNyom7Kha-FaxYJoiUpw5rweCg96iZD-6zsbZzmj3mRX6D_iPW2BjYI$>   [cid:image006.png at 01D79386.4AE96730] <https://urldefense.com/v3/__https:/www.facebook.com/AustinLibrary__;!!P1w4qL2BkQ!vAEkFLzJryNyom7Kha-FaxYJoiUpw5rweCg96iZD-6zsbZzmj3mRX6D_iJMZgdVu$>   [cid:image008.png at 01D79386.4AE96730] <https://urldefense.com/v3/__http:/library.austintexas.gov/social__;!!P1w4qL2BkQ!vAEkFLzJryNyom7Kha-FaxYJoiUpw5rweCg96iZD-6zsbZzmj3mRX6D_iM6duK8d$>

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.eril-l.org/pipermail/eril-l-eril-l.org/attachments/20240320/0d340da0/attachment.htm>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image009.png
Type: image/png
Size: 5295 bytes
Desc: image009.png
URL: <http://lists.eril-l.org/pipermail/eril-l-eril-l.org/attachments/20240320/0d340da0/attachment.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image010.png
Type: image/png
Size: 901 bytes
Desc: image010.png
URL: <http://lists.eril-l.org/pipermail/eril-l-eril-l.org/attachments/20240320/0d340da0/attachment-0001.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image011.png
Type: image/png
Size: 652 bytes
Desc: image011.png
URL: <http://lists.eril-l.org/pipermail/eril-l-eril-l.org/attachments/20240320/0d340da0/attachment-0002.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image012.png
Type: image/png
Size: 630 bytes
Desc: image012.png
URL: <http://lists.eril-l.org/pipermail/eril-l-eril-l.org/attachments/20240320/0d340da0/attachment-0003.png>