[Eril-l] 3rd-party vendor data and verification

Electronic Resources in Libraries discussion list eril-l at lists.eril-l.org
Wed Mar 20 08:11:54 PDT 2024


Hello,

I'm looking for sample policies or documentation about usage data from 3rd-party vendors. We're being asked to show how we independently verify this data in-house, but honestly, we don't and can't. We trust that the data we get from database vendors or Google Analytics is accurate, and invstigate potential anomalies when they occur.

We've supplied information about COUNTER and documents from select vendors about how they collect and report data.

Please let me know if you have questions. Any information is appreciated.

Amy Mullin
Customer Access | Electronic Resources Librarian
she/her | Austin Public Library (TX)
512-974-7462 | amy.mullin at austintexas.gov<mailto:amy.mullin at austintexas.gov>

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