[Eril-l] I EXTERNAL I 3rd-party vendor data and verification

[Electronic Resources in Libraries discussion list]

This probably doesn't help, but I have noticed there is a difference when you look at vendor stats vs. PubMed Linkouts for example.  They're measuring different things, but it may be helpful in showing how hard it is to compare or validate those stats.

Regards,

Michael

--------------------------------------------
J. Michael Lindsay, MSIS, MBA, D-AHIP
Head of Collections and Access Services, Associate Professor
ORCID:  0000-0003-1941-8581<https://orcid.org/0000-0003-1941-8581>
Health Information Center
Preston Medical Library
UT Graduate School of Medicine, and UT Health Science Center, Knoxville
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From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Electronic Resources in Libraries discussion list via Eril-l
Sent: Wednesday, March 20, 2024 11:12 AM
To: 'Electronic Resources in Libraries discussion list' <eril-l at lists.eril-l.org>
Subject: I EXTERNAL I [Eril-l] 3rd-party vendor data and verification

Hello,

I'm looking for sample policies or documentation about usage data from 3rd-party vendors. We're being asked to show how we independently verify this data in-house, but honestly, we don't and can't. We trust that the data we get from database vendors or Google Analytics is accurate, and invstigate potential anomalies when they occur.

We've supplied information about COUNTER and documents from select vendors about how they collect and report data.

Please let me know if you have questions. Any information is appreciated.

Amy Mullin
Customer Access | Electronic Resources Librarian
she/her | Austin Public Library (TX)
512-974-7462 | amy.mullin at austintexas.gov<mailto:amy.mullin at austintexas.gov>

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