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<p class="MsoNormal">Hello,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’m looking for sample policies or documentation about usage data from 3<sup>rd</sup>-party vendors. We’re being asked to show how we independently verify this data in-house, but honestly, we don’t and can’t. We trust that the data we get
from database vendors or Google Analytics is accurate, and invstigate potential anomalies when they occur.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We’ve supplied information about COUNTER and documents from select vendors about how they collect and report data.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Please let me know if you have questions. Any information is appreciated.<o:p></o:p></p>
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<p class="MsoNormal" style="line-height:115%;text-autospace:none"><b><span style="font-size:14.0pt;line-height:115%;color:#404040">Amy Mullin<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:115%;text-autospace:none"><span style="font-family:"Arial",sans-serif;color:#404040">Customer Access | Electronic Resources Librarian<br>
she/her | Austin Public Library (TX)</span><span style="font-size:12.0pt;line-height:115%;font-family:"Arial",sans-serif;color:#404040"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-family:"Arial",sans-serif;color:#404040">512-974-7462 |
</span><span style="font-family:"Arial",sans-serif;color:#1F497D"><a href="mailto:amy.mullin@austintexas.gov"><span style="color:blue">amy.mullin@austintexas.gov</span></a></span><span style="font-family:"Arial",sans-serif;color:#404040"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%;text-autospace:none"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:115%;text-autospace:none"><a href="https://urldefense.com/v3/__http:/library.austintexas.gov/__;!!P1w4qL2BkQ!vAEkFLzJryNyom7Kha-FaxYJoiUpw5rweCg96iZD-6zsbZzmj3mRX6D_iLxMBWQr$"><span style="color:#1F497D;text-decoration:none"><img border="0" width="38" height="37" style="width:.3958in;height:.3888in" id="Picture_x0020_1" src="cid:image009.png@01DA7AAF.07647320" alt="cid:image002.png@01D79384.DD6DB680"></span></a><span style="color:#1F497D"> </span><a href="https://urldefense.com/v3/__https:/twitter.com/AustinPublicLib__;!!P1w4qL2BkQ!vAEkFLzJryNyom7Kha-FaxYJoiUpw5rweCg96iZD-6zsbZzmj3mRX6D_iPW2BjYI$"><span style="color:#1F497D;text-decoration:none"><img border="0" width="16" height="16" style="width:.1666in;height:.1666in" id="Picture_x0020_2" src="cid:image010.png@01DA7AAF.07647320" alt="cid:image004.png@01D79386.4AE96730"></span></a><span style="color:#1F497D"> </span><a href="https://urldefense.com/v3/__https:/www.facebook.com/AustinLibrary__;!!P1w4qL2BkQ!vAEkFLzJryNyom7Kha-FaxYJoiUpw5rweCg96iZD-6zsbZzmj3mRX6D_iJMZgdVu$"><span style="color:#1F497D;text-decoration:none"><img border="0" width="16" height="16" style="width:.1666in;height:.1666in" id="Picture_x0020_3" src="cid:image011.png@01DA7AAF.07647320" alt="cid:image006.png@01D79386.4AE96730"></span></a><span style="color:#1F497D"> </span><a href="https://urldefense.com/v3/__http:/library.austintexas.gov/social__;!!P1w4qL2BkQ!vAEkFLzJryNyom7Kha-FaxYJoiUpw5rweCg96iZD-6zsbZzmj3mRX6D_iM6duK8d$"><span style="color:#1F497D;text-decoration:none"><img border="0" width="16" height="16" style="width:.1666in;height:.1666in" id="Picture_x0020_4" src="cid:image012.png@01DA7AAF.07647320" alt="cid:image008.png@01D79386.4AE96730"></span></a><span style="color:#1F497D"> <o:p></o:p></span></p>
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