[Eril-l] Nexis Uni Academic Access Issues

[Electronic Resources in Libraries discussion list]

Hello - while we haven't experienced issues yet, we did get an email for our proxy vendor (OhioNet - EZproxy) and was told that many libraries are reporting this problem.  The recommendation was to contact the vendor to request a unique starting URL.

If this is the case, it would be helpful if Lexis-Nexis could respond to the list (if there are any employees on here) to explain what is happening and how best to resolve it.


Laura Vogler
Associate Library Director

Wabash College Lilly Library<https://library.wabash.edu/> | 301 W Wabash Ave | Crawfordsville IN 47933 | P: 765.361.6215

From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Electronic Resources in Libraries discussion list via Eril-l
Sent: Wednesday, July 10, 2024 1:40 PM
To: eril-l at lists.eril-l.org
Subject: [Eril-l] Nexis Uni Academic Access Issues

Hi all,

Nexis Uni Academic went through an UI upgrade over the weekend, and my institution is having access issues.

We can access initially, but once we close the browser and try to access again, we run into a log in screen. I have checked our EZproxy (which is updated) and have done cache clearing on all browsers multiple times, but the problem still persists.

Is anyone else who uses the database experiencing the same thing?

Thanks,

Sarah Wakefield
Electronic Resources Librarian
Waidner-Spahr Library

Dickinson College
PO BOX 1773
Carlisle, PA 17013
Email: wakefies at dickinson.edu<mailto:wakefies at dickinson.edu>
Phone: 717-254-8332

Pronouns: She/Her/Hers

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