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<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif">Hello – while we haven’t experienced issues yet, we did get an email for our proxy vendor (OhioNet – EZproxy) and was told that many libraries are reporting this problem. The recommendation
was to contact the vendor to request a unique starting URL.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif">If this is the case, it would be helpful if Lexis-Nexis could respond to the list (if there are any employees on here) to explain what is happening and how best to resolve it.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif;mso-ligatures:none">Laura Vogler<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif;mso-ligatures:none">Associate Library Director<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif;color:#C00000;mso-ligatures:none"><a href="https://library.wabash.edu/"><span style="color:#C00000;text-decoration:none">Wabash College Lilly Library</span></a> | 301 W Wabash Ave | Crawfordsville
IN 47933 | P: 765.361.6215<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="mso-ligatures:none">From:</span></b><span style="mso-ligatures:none"> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf Of </b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Wednesday, July 10, 2024 1:40 PM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [Eril-l] Nexis Uni Academic Access Issues<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hi all, <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Nexis Uni Academic went through an UI upgrade over the weekend, and my institution is having access issues.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We can access initially, but once we close the browser and try to access again, we run into a log in screen. I have checked our EZproxy (which is updated) and have done cache clearing on all browsers multiple times, but the problem still
persists. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Is anyone else who uses the database experiencing the same thing?
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks, <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Sarah Wakefield<o:p></o:p></p>
<p class="MsoNormal">Electronic Resources Librarian<o:p></o:p></p>
<p class="MsoNormal">Waidner-Spahr Library <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Dickinson College<o:p></o:p></p>
<p class="MsoNormal">PO BOX 1773<o:p></o:p></p>
<p class="MsoNormal">Carlisle, PA 17013<o:p></o:p></p>
<p class="MsoNormal">Email: <a href="mailto:wakefies@dickinson.edu">wakefies@dickinson.edu</a><o:p></o:p></p>
<p class="MsoNormal">Phone: 717-254-8332<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Pronouns: She/Her/Hers<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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