[Eril-l] Access to Elsevier sites

Imre, Andrea aimre at siu.edu
Thu Jan 28 10:16:51 PST 2021


SIU Carbondale lost access to all subscribed content as well and I can't access the library admin site either.  I am chatting with Elsevier support and they are aware of the problem and are investigating it.

Andrea
********************************
Andrea Imre
Associate Professor
Electronic Resources Librarian
Southern Illinois University Carbondale
Morris Library - MC6632
605 Agriculture Dr
Carbondale, IL 62901
phone: 618-453-4339
fax:  618-453-3452
e-mail: aimre at lib.siu.edu<mailto:aimre at lib.siu.edu>





From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Warner, Diane
Sent: Thursday, January 28, 2021 12:11 PM
To: eril-l at lists.eril-l.org
Subject: Re: [Eril-l] Access to Elsevier sites


[EXTERNAL EMAIL ALERT]: Verify sender before opening links or attachments.
Michigan State also has full access at this time.


Diane Warner
Electronic Resources Coordinator
Collections Division/Electronic Resources
Michigan State University Libraries
366 W. Circle Drive
East Lansing, MI, USA  48824
e-mail: warnerd at msu.edu<mailto:warnerd at msu.edu>


From: Eril-l <eril-l-bounces at lists.eril-l.org<mailto:eril-l-bounces at lists.eril-l.org>> On Behalf Of Shannon Spencer
Sent: Thursday, January 28, 2021 1:08 PM
To: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>
Subject: Re: [Eril-l] Access to Elsevier sites

For whatever reason, we seem to have full access here in Tampa, FL.

From: Eril-l <eril-l-bounces at lists.eril-l.org<mailto:eril-l-bounces at lists.eril-l.org>> On Behalf Of Miller, Aaron
Sent: Thursday, January 28, 2021 1:03 PM
To: Dave Fowler <dcfowler at uoregon.edu<mailto:dcfowler at uoregon.edu>>; Mark M England <mark.england at utah.edu<mailto:mark.england at utah.edu>>; Daniel Jolley <djolley at gardner-webb.edu<mailto:djolley at gardner-webb.edu>>; Kenyon Stuart <kstuart at umich.edu<mailto:kstuart at umich.edu>>; eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>
Subject: Re: [Eril-l] Access to Elsevier sites


CAUTION: This email originated from outside of the organization. Do not open attachments or click on links unless you validate the sender and know the content is safe.

Same for Ohio State.

From: Eril-l <eril-l-bounces at lists.eril-l.org<mailto:eril-l-bounces at lists.eril-l.org>> On Behalf Of Dave Fowler
Sent: Thursday, January 28, 2021 1:02 PM
To: Mark M England <mark.england at utah.edu<mailto:mark.england at utah.edu>>; Daniel Jolley <djolley at gardner-webb.edu<mailto:djolley at gardner-webb.edu>>; Kenyon Stuart <kstuart at umich.edu<mailto:kstuart at umich.edu>>; eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>
Subject: Re: [Eril-l] Access to Elsevier sites

And Oregon.

________________________________
From: Eril-l <eril-l-bounces at lists.eril-l.org<mailto:eril-l-bounces at lists.eril-l.org>> on behalf of Mark M England <mark.england at utah.edu<mailto:mark.england at utah.edu>>
Sent: Thursday, January 28, 2021 9:33 AM
To: Daniel Jolley <djolley at gardner-webb.edu<mailto:djolley at gardner-webb.edu>>; Kenyon Stuart <kstuart at umich.edu<mailto:kstuart at umich.edu>>; eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org> <eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>>
Subject: Re: [Eril-l] Access to Elsevier sites


Ditto on Elsevier content for Utah.



Mark England

Head, Collection Management

University of Utah Marriott Library

Mobile Phone: 701-212-8492

Email: mark.england at utah.edu<mailto:mark.england at utah.edu>







From: Eril-l <eril-l-bounces at lists.eril-l.org<mailto:eril-l-bounces at lists.eril-l.org>> On Behalf Of Daniel Jolley
Sent: Thursday, January 28, 2021 10:29 AM
To: Kenyon Stuart <kstuart at umich.edu<mailto:kstuart at umich.edu>>; eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>
Subject: Re: [Eril-l] Access to Elsevier sites



We are seeing the same issue here with our ScienceDirect content.



Daniel W. Jolley

Systems Librarian

John R. Dover Memorial Library

http://www.gardner-webb.edu/library<https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.com%2Fv3%2F__http%3A%2Fwww.gardner-webb.edu%2Flibrary__%3B!!C5qS4YX3!V_6bZFAH0H40CycwGvOoSqQcURmmD3BmhC1xqd_30rEX2NKI_cOLF51m9QwsE0wSRJ0%24&data=04%7C01%7Caimre%40siu.edu%7C56925c5533204eb4911e08d8c3b80e0c%7Cd57a98e7744d43f9bc9108de1ff3710d%7C0%7C0%7C637474542580096586%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=df98kZ6SAW%2BXzLhSkKanyoTwr5b%2FbVM7LZl20eiFoF8%3D&reserved=0>



P (704) 406-2109
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From: Eril-l <eril-l-bounces at lists.eril-l.org<mailto:eril-l-bounces at lists.eril-l.org>> On Behalf Of Kenyon Stuart
Sent: Thursday, January 28, 2021 12:23 PM
To: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>
Subject: [Eril-l] Access to Elsevier sites



CAUTION: This email originated from outside of the Gardner-Webb.edu domain. Do not click links or open attachments unless you verify that the links and/or attachments are safe.

________________________________

Hello,



We seem to have lost access to most (all?) Elsevier sites. This includes ScienceDirect, Scopus and ClinicalKey. With ScienceDirect we are asked for a login when we attempt to view articles/chapters. With Scopus we are asked to check our access.



I have contacted Elsevier but I'm wondering if other institutions are having problems accessing Elsevier sites.



Thank you,



Kenyon Stuart

Metadata Services Unit

320 Harlan Hatcher Graduate Library

University of Michigan

Ann Arbor, Michigan 48109-1190 USA

email: kstuart at umich.edu<mailto:kstuart at umich.edu>
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