[Eril-l] Access to Elsevier sites

Émilie Lavallée-Funston elavalleefunston at crkn.ca
Thu Jan 28 09:29:25 PST 2021


Hi Kenyon,

We’ve confirmed with Elsevier that this is a wide-spread problem affecting many of their customers (though not all) and affecting ScienceDirect, Scopus, and other products also. They haven’t provided us with a timeline or any additional details at this time, unfortunately.
Hope that helps, at least to confirm it’s not something on your institution’s end!
-Émilie


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Émilie Lavallée-Funston, MLitt, PgDip (She/Her)
Member Services and Licensing Officer | Agente des services aux membres et des licences | 613.907.7035
[cid:image001.gif at 01D6F571.314FEF00]https://orcid.org/0000-0002-8533-5728<https://nam03.safelinks.protection.outlook.com/?url=https%3A%2F%2Forcid.org%2F0000-0002-8533-5728&data=04%7C01%7CK.Hames%40Elsevier.com%7C21a4233b352a4e42e25c08d89e0deb6d%7C9274ee3f94254109a27f9fb15c10675d%7C0%7C0%7C637433129911754231%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=5FWjJxTIh%2BxYBvQycmFUt3XQAi2LtG1%2FWMFiarduats%3D&reserved=0>

Canadian Research Knowledge Network
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From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Kenyon Stuart
Sent: January 28, 2021 12:23 PM
To: eril-l at lists.eril-l.org
Subject: [Eril-l] Access to Elsevier sites

Hello,

We seem to have lost access to most (all?) Elsevier sites. This includes ScienceDirect, Scopus and ClinicalKey. With ScienceDirect we are asked for a login when we attempt to view articles/chapters. With Scopus we are asked to check our access.

I have contacted Elsevier but I'm wondering if other institutions are having problems accessing Elsevier sites.

Thank you,

Kenyon Stuart
Metadata Services Unit
320 Harlan Hatcher Graduate Library
University of Michigan
Ann Arbor, Michigan 48109-1190 USA
email: kstuart at umich.edu<mailto:kstuart at umich.edu>
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