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<p class="MsoNormal"><span style="color:#1F497D">SIU Carbondale lost access to all subscribed content as well and I can’t access the library admin site either. I am chatting with Elsevier support and they are aware of the problem and are investigating it.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Andrea<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Times New Roman",serif;color:#1F497D">********************************<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Times New Roman",serif;color:#1F497D">Andrea Imre<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Times New Roman",serif;color:#1F497D">Associate Professor<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Times New Roman",serif;color:#1F497D">Electronic Resources Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Times New Roman",serif;color:#1F497D">Southern Illinois University Carbondale<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Times New Roman",serif;color:#1F497D">Morris Library - MC6632<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Times New Roman",serif;color:#1F497D">605 Agriculture Dr<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Times New Roman",serif;color:#1F497D">Carbondale, IL 62901<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Times New Roman",serif;color:#1F497D">phone: 618-453-4339<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Times New Roman",serif;color:#1F497D">fax: 618-453-3452<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Times New Roman",serif;color:#1F497D">e-mail:
<a href="mailto:aimre@lib.siu.edu">aimre@lib.siu.edu</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> <b>On Behalf Of
</b>Warner, Diane<br>
<b>Sent:</b> Thursday, January 28, 2021 12:11 PM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> Re: [Eril-l] Access to Elsevier sites<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p><b><span style="font-size:10.0pt;color:red;background:white">[EXTERNAL EMAIL ALERT]:
</span></b><span style="font-size:10.0pt;color:red;background:white">Verify sender before opening links or attachments.</span><o:p></o:p></p>
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<p class="MsoNormal">Michigan State also has full access at this time.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#0E13EC">Diane Warner<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#0E13EC">Electronic Resources Coordinator<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#0E13EC">Collections Division/Electronic Resources<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#0E13EC">Michigan State University Libraries<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#0E13EC">366 W. Circle Drive<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#0E13EC">East Lansing, MI, USA 48824<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#0E13EC">e-mail:
<a href="mailto:warnerd@msu.edu">warnerd@msu.edu</a><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>>
<b>On Behalf Of </b>Shannon Spencer<br>
<b>Sent:</b> Thursday, January 28, 2021 1:08 PM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> Re: [Eril-l] Access to Elsevier sites<o:p></o:p></p>
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</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">For whatever reason, we seem to have full access here in Tampa, FL.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>>
<b>On Behalf Of </b>Miller, Aaron<br>
<b>Sent:</b> Thursday, January 28, 2021 1:03 PM<br>
<b>To:</b> Dave Fowler <<a href="mailto:dcfowler@uoregon.edu">dcfowler@uoregon.edu</a>>; Mark M England <<a href="mailto:mark.england@utah.edu">mark.england@utah.edu</a>>; Daniel Jolley <<a href="mailto:djolley@gardner-webb.edu">djolley@gardner-webb.edu</a>>;
Kenyon Stuart <<a href="mailto:kstuart@umich.edu">kstuart@umich.edu</a>>; <a href="mailto:eril-l@lists.eril-l.org">
eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> Re: [Eril-l] Access to Elsevier sites<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p align="center" style="text-align:center"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:black">CAUTION:
</span><span style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:black">This email originated from outside of the organization. Do not open attachments or click on links unless you validate the sender and know the content is safe.</span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal">Same for Ohio State.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>>
<b>On Behalf Of </b>Dave Fowler<br>
<b>Sent:</b> Thursday, January 28, 2021 1:02 PM<br>
<b>To:</b> Mark M England <<a href="mailto:mark.england@utah.edu">mark.england@utah.edu</a>>; Daniel Jolley <<a href="mailto:djolley@gardner-webb.edu">djolley@gardner-webb.edu</a>>; Kenyon Stuart <<a href="mailto:kstuart@umich.edu">kstuart@umich.edu</a>>;
<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> Re: [Eril-l] Access to Elsevier sites<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">And Oregon.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>> on behalf of Mark M England <<a href="mailto:mark.england@utah.edu">mark.england@utah.edu</a>><br>
<b>Sent:</b> Thursday, January 28, 2021 9:33 AM<br>
<b>To:</b> Daniel Jolley <<a href="mailto:djolley@gardner-webb.edu">djolley@gardner-webb.edu</a>>; Kenyon Stuart <<a href="mailto:kstuart@umich.edu">kstuart@umich.edu</a>>;
<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a> <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>><br>
<b>Subject:</b> Re: [Eril-l] Access to Elsevier sites</span> <o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="xmsonormal">Ditto on Elsevier content for Utah.<span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="xmsonormal"> <span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="xmsonormal">Mark England<span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="xmsonormal">Head, Collection Management<span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="xmsonormal">University of Utah Marriott Library<span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="xmsonormal">Mobile Phone: 701-212-8492<span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="xmsonormal">Email: <a href="mailto:mark.england@utah.edu">mark.england@utah.edu</a><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="xmsonormal"> <span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="xmsonormal"> <span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="xmsonormal"> <span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
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<p class="xmsonormal"><b>From:</b> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>>
<b>On Behalf Of </b>Daniel Jolley<br>
<b>Sent:</b> Thursday, January 28, 2021 10:29 AM<br>
<b>To:</b> Kenyon Stuart <<a href="mailto:kstuart@umich.edu">kstuart@umich.edu</a>>;
<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> Re: [Eril-l] Access to Elsevier sites<span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
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<p class="xmsonormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> <o:p></o:p></span></p>
<p class="xmsonormal"><span style="color:#1F497D">We are seeing the same issue here with our ScienceDirect content.</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="xmsonormal"><span style="color:#1F497D"> </span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
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<p class="xmsonormal"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:red">Daniel W. Jolley</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="xmsonormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D">Systems Librarian</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="xmsonormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D">John R. Dover Memorial Library</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="xmsonormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"><a href="https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.com%2Fv3%2F__http%3A%2Fwww.gardner-webb.edu%2Flibrary__%3B!!C5qS4YX3!V_6bZFAH0H40CycwGvOoSqQcURmmD3BmhC1xqd_30rEX2NKI_cOLF51m9QwsE0wSRJ0%24&data=04%7C01%7Caimre%40siu.edu%7C56925c5533204eb4911e08d8c3b80e0c%7Cd57a98e7744d43f9bc9108de1ff3710d%7C0%7C0%7C637474542580096586%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=df98kZ6SAW%2BXzLhSkKanyoTwr5b%2FbVM7LZl20eiFoF8%3D&reserved=0">http://www.gardner-webb.edu/library</a></span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="xmsonormal"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"> </span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="xmsonormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">P (704) 406-2109</span><span style="font-size:10.5pt;color:black"><br>
<img border="0" width="450" height="78" style="width:4.6875in;height:.8125in" id="x_Picture_x0020_1" src="cid:image001.gif@01D6F56F.3F09A520" alt="https://lh4.googleusercontent.com/Lxmr8KDJlPD2JJrQW2JCTBlOO9ln_ewGsmNqC1OJEMT7kjCZbAExOtfKR45rKkRxs9WeJfb9BVGlROklg_7XnDEw0lgolNnlGnHnRu9gg__fE1VoOPjYoWw2IQ"></span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="xmsonormal"><i><span style="font-size:10.5pt;color:black">Pro Deo Et Humanitate -- For God and Humanity</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
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<p class="xmsonormal"><span style="color:#1F497D"> </span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="xmsonormal"><b>From:</b> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>>
<b>On Behalf Of </b>Kenyon Stuart<br>
<b>Sent:</b> Thursday, January 28, 2021 12:23 PM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> [Eril-l] Access to Elsevier sites<span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
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<p class="xmsonormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> <o:p></o:p></span></p>
<div style="border:solid red 1.0pt;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<p style="line-height:10.0pt;background:#FDFFBC"><span style="font-size:9.0pt;font-family:"Cambria",serif;color:black">CAUTION: This email originated from outside of the Gardner-Webb.edu domain. Do not click links or open attachments unless you verify that
the links and/or attachments are safe.</span><o:p></o:p></p>
</div>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Times New Roman",serif">
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<p class="xmsonormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Hello,</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
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<p class="xmsonormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"> </span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
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<p class="xmsonormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">We seem to have lost access to most (all?) Elsevier sites. This includes ScienceDirect, Scopus and ClinicalKey. With ScienceDirect we are asked for a login when we attempt to
view articles/chapters. With Scopus we are asked to check our access.</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
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<p class="xmsonormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"> </span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
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<p class="xmsonormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">I have contacted Elsevier but I'm wondering if other institutions are having problems accessing Elsevier sites.</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
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<p class="xmsonormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"> </span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
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<p class="xmsonormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Thank you,</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
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<p class="xmsonormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"> </span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
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<p class="xmsonormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Kenyon Stuart<o:p></o:p></span></p>
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<p class="xmsonormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Metadata Services Unit<o:p></o:p></span></p>
<p class="xmsonormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif">320 Harlan Hatcher Graduate Library<o:p></o:p></span></p>
<p class="xmsonormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif">University of Michigan<o:p></o:p></span></p>
<p class="xmsonormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Ann Arbor, Michigan 48109-1190 USA<o:p></o:p></span></p>
<p class="xmsonormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">email:</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:blue"> <a href="mailto:kstuart@umich.edu" target="_blank">kstuart@umich.edu</a></span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
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