[Eril-l] Duke University Press Content Site Outage - Issue Resolved

[Kimberly Steinle]

Dear Customers and Vendor Partners,


The site outage affecting our humanities and social sciences content platform, read.dukeupress.edu<https://read.dukeupress.edu/>, and the administrative dashboard<https://sitemaster.read.dukeupress.edu/admin/login.aspx> has been resolved. You can now resume normal site usage and access content.


Please refrain from using the administrative dashboard for the next 24 hours. Updates made through the administrative dashboard in the last 24 hours may have been lost.


We apologize again for the inconvenience. If you continue to experience issues with the site, please contact customerrelations at dukeupress.edu<mailto:customerrelations at dukeupress.edu>.


Best regards,


Kimberly Steinle

Library Relations and Sales Manager

Duke University Press


From: Kimberly Steinle
Sent: Friday, September 18, 2020 12:03 PM
To: eril-l at lists.eril-l.org
Subject: Duke University Press Content Site Outage


Dear Customers and Vendor Partners,


We have been made aware of instability on our humanities and social sciences content platform, read.dukeupress.edu<https://read.dukeupress.edu/>, and its tools, causing intermittent outages. We apologize for this inconvenience. This issue is being addressed with urgency by our platform vendor Silverchair.


Please refrain from using any tools or content associated with our platform, such as ebooks, journals, and the administrative dashboard<https://sitemaster.read.dukeupress.edu/admin/login.aspx>, as any updates made during this period will be lost.


We will follow up when the issue is resolved and normal use of the site can resume. Thank you for your patience.


Best regards,


Kimberly Steinle

Library Relations and Sales Manager

Duke University Press

ksteinle at dukeupress.edu<mailto:ksteinle at dukeupress.edu>



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