[Eril-l] Issues with creating accounts with Ebsco?

McGarvey, Nancy McGarvey.N at gmercyu.edu
Tue Sep 1 10:31:36 PDT 2020


Starting late last week we've been receiving reports that students are unable to create Ebsco accounts to use the MyFolder system.  While working from home last Thursday I was successful in creating one, but my attempt today to create another new one met with "an error has occurred. Please try again".  A second attempt gets the same error.

I don't see anything on Ebsco's status page.  Are others seeing similar incidents?

Nancy


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Nancy B. McGarvey

Assistant Director/Electronic Resources Librarian
Keiss Library and Learning Commons
Gwynedd Mercy University
1325 Sumneytown Pike
PO Box 901
Gwynedd Valley PA 19437-0901
email: mcgarvey.n at gmercyu.edu<mailto:mcgarvey.n at gmercyu.edu>
V:  215-646-7300 x21493
F:  215-641-5596

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