[Eril-l] [External] Re: Is anyone else having problems connecting to Wiley Online Library ??

Sara Colglazier scolglaz at mtholyoke.edu
Wed Oct 23 08:08:53 PDT 2019


Hello, again, All,
Thanks for all your replies .... always good to know it is not just us! ;-)
But FYI: suddenly now for us things seem to be working again as expected.
Hope they have taken care of whatever was going on and no more trouble!
Cross fingers for all of us!
~ Sara


On Wed, Oct 23, 2019 at 11:02 AM Waters, Thomas <twaters1 at brenau.edu> wrote:

> I just tried to access and received a message that "This site is currently
> unavailable. We apologize for the inconvenience while we work to restore
> access as soon as possible."
>
> On Wed, Oct 23, 2019 at 11:00 AM Mueth, Sarah <mueths at uncw.edu> wrote:
>
>> I’m seeing an Atypon site that says they’re performing maintenance when I
>> try to access Wiley from my library’s A-Z.
>>
>>
>>
>> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> *On Behalf Of *Allison
>> Martel
>> *Sent:* Wednesday, October 23, 2019 10:59 AM
>> *To:* eril-l at lists.eril-l.org
>> *Subject:* Re: [Eril-l] [External] Re: Is anyone else having problems
>> connecting to Wiley Online Library ??
>>
>>
>>
>> We've been experiencing the slowness as well here at Springfield College.
>>
>>   --
>>
>> *Allison Martel* | *Digital Technologies Librarian*
>>
>> Springfield College
>> Office of Library Services
>>
>> 263 Alden Street
>> Springfield, MA 01109
>>
>> springfield.edu
>> <https://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fspringfield.edu&data=01%7C01%7Cmueths%40uncw.edu%7C255023a2ed51412f089108d757c99df6%7C2213678197534c75af2868a078871ebf%7C1&sdata=C3dwJRSz%2FTJPpeVe0XcgdkD2tr%2BxX94e98%2Fz%2F2ORG4E%3D&reserved=0> |
>> p: (413) 748-3360
>> amartel5 at springfield.edu
>> *(*she/her/hers)
>>
>>
>>
>> On Wed, Oct 23, 2019 at 10:57 AM Kristy White <whitek9 at duq.edu> wrote:
>>
>> We are not having any access issues here at Duquesne University.
>>
>>
>>
>> Hope this resolves quickly for you.
>>
>> Kristy White
>>
>> Acquisitions Librarian
>>
>>
>>
>> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> *On Behalf Of *Jordan
>> Ruud
>> *Sent:* Wednesday, October 23, 2019 10:50 AM
>> *To:* eril-l <eril-l at lists.eril-l.org>
>> *Subject:* [External] Re: [Eril-l] Is anyone else having problems
>> connecting to Wiley Online Library ??
>>
>>
>>
>> We’re getting the same here.
>>
>>
>>
>> Jordan Ruud
>>
>> Public Services Librarian, University of Arkansas – Fort Smith
>>
>> jordan.ruud at uafs.edu
>>
>> (479) 788-7208
>>
>>
>>
>> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> *On Behalf Of *Sara
>> Colglazier
>> *Sent:* Wednesday, October 23, 2019 9:47 AM
>> *To:* eril-l <eril-l at lists.eril-l.org>
>> *Subject:* [Eril-l] Is anyone else having problems connecting to Wiley
>> Online Library ??
>>
>>
>>
>> *CAUTION:* This e-mail originated from outside of the organization. Do
>> not click links or open attachments unless you recognize the sender and
>> know the content is safe.
>>
>> Hello All,
>>
>>
>>
>> It appears (at least to us) that there is something going on with Wiley
>> Online.
>>
>> We keep getting error messages and timed out, like
>> This site can’t be reached
>>
>> The webpage at *https://onlinelibrary.wiley.com/resolve/openurl?sid=vendor%3Adatabase&genre=journal&issn=1051-0761
>> <https://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fonlinelibrary.wiley.com%2Fresolve%2Fopenurl%3Fsid%3Dvendor%253Adatabase%26genre%3Djournal%26issn%3D1051-0761&data=01%7C01%7Cmueths%40uncw.edu%7C255023a2ed51412f089108d757c99df6%7C2213678197534c75af2868a078871ebf%7C1&sdata=HOZBLE8opZWjHv9LC14JFXgM0q%2FmR%2FG8H%2BhFca%2BwhXs%3D&reserved=0>* might
>> be temporarily down or it may have moved permanently to a new web address.
>>
>> ERR_HTTP2_PROTOCOL_ERROR
>>
>>
>>
>>
>>
>> Can anyone tell me: is there a Support site or Status Page site that I
>> can go to in order to find out what is going on?
>>
>> Thanks, Sara
>>
>>
>>
>> --
>>
>> Sara Colglazier
>>
>> Electronic Resources Management and Discovery Services Librarian
>> Discovery and Access: Discovery Services, Rm. 432
>>
>> Library, Information, & Technology Services
>>
>> Mount Holyoke College
>> 50 College Street
>>
>> South Hadley, MA 01075
>>
>> T: 413-538-2437
>>
>> _______________________________________________
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>> Eril-l at lists.eril-l.org
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>>
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>
>
> --
> Thomas Waters, MA, MLIS
> Technical Services Librarian
> Assistant Professor
> Trustee Library of Brenau University
>
> 500 Washington Street SE
> Gainesville, GA 30501
> 770-718-5303
> twaters1 at brenau.edu
>
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-- 
Sara Colglazier
Electronic Resources Management and Discovery Services Librarian
Discovery and Access: Discovery Services, Rm. 432
Library, Information, & Technology Services
Mount Holyoke College
50 College Street
South Hadley, MA 01075
T: 413-538-2437
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