[Eril-l] [External] Re: Is anyone else having problems connecting to Wiley Online Library ??

Waters, Thomas twaters1 at brenau.edu
Wed Oct 23 08:01:37 PDT 2019


I just tried to access and received a message that "This site is currently
unavailable. We apologize for the inconvenience while we work to restore
access as soon as possible."

On Wed, Oct 23, 2019 at 11:00 AM Mueth, Sarah <mueths at uncw.edu> wrote:

> I’m seeing an Atypon site that says they’re performing maintenance when I
> try to access Wiley from my library’s A-Z.
>
>
>
> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> *On Behalf Of *Allison
> Martel
> *Sent:* Wednesday, October 23, 2019 10:59 AM
> *To:* eril-l at lists.eril-l.org
> *Subject:* Re: [Eril-l] [External] Re: Is anyone else having problems
> connecting to Wiley Online Library ??
>
>
>
> We've been experiencing the slowness as well here at Springfield College.
>
>   --
>
> *Allison Martel* | *Digital Technologies Librarian*
>
> Springfield College
> Office of Library Services
>
> 263 Alden Street
> Springfield, MA 01109
>
> springfield.edu
> <https://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fspringfield.edu&data=01%7C01%7Cmueths%40uncw.edu%7C255023a2ed51412f089108d757c99df6%7C2213678197534c75af2868a078871ebf%7C1&sdata=C3dwJRSz%2FTJPpeVe0XcgdkD2tr%2BxX94e98%2Fz%2F2ORG4E%3D&reserved=0> |
> p: (413) 748-3360
> amartel5 at springfield.edu
> *(*she/her/hers)
>
>
>
> On Wed, Oct 23, 2019 at 10:57 AM Kristy White <whitek9 at duq.edu> wrote:
>
> We are not having any access issues here at Duquesne University.
>
>
>
> Hope this resolves quickly for you.
>
> Kristy White
>
> Acquisitions Librarian
>
>
>
> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> *On Behalf Of *Jordan
> Ruud
> *Sent:* Wednesday, October 23, 2019 10:50 AM
> *To:* eril-l <eril-l at lists.eril-l.org>
> *Subject:* [External] Re: [Eril-l] Is anyone else having problems
> connecting to Wiley Online Library ??
>
>
>
> We’re getting the same here.
>
>
>
> Jordan Ruud
>
> Public Services Librarian, University of Arkansas – Fort Smith
>
> jordan.ruud at uafs.edu
>
> (479) 788-7208
>
>
>
> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> *On Behalf Of *Sara
> Colglazier
> *Sent:* Wednesday, October 23, 2019 9:47 AM
> *To:* eril-l <eril-l at lists.eril-l.org>
> *Subject:* [Eril-l] Is anyone else having problems connecting to Wiley
> Online Library ??
>
>
>
> *CAUTION:* This e-mail originated from outside of the organization. Do
> not click links or open attachments unless you recognize the sender and
> know the content is safe.
>
> Hello All,
>
>
>
> It appears (at least to us) that there is something going on with Wiley
> Online.
>
> We keep getting error messages and timed out, like
> This site can’t be reached
>
> The webpage at *https://onlinelibrary.wiley.com/resolve/openurl?sid=vendor%3Adatabase&genre=journal&issn=1051-0761
> <https://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fonlinelibrary.wiley.com%2Fresolve%2Fopenurl%3Fsid%3Dvendor%253Adatabase%26genre%3Djournal%26issn%3D1051-0761&data=01%7C01%7Cmueths%40uncw.edu%7C255023a2ed51412f089108d757c99df6%7C2213678197534c75af2868a078871ebf%7C1&sdata=HOZBLE8opZWjHv9LC14JFXgM0q%2FmR%2FG8H%2BhFca%2BwhXs%3D&reserved=0>* might
> be temporarily down or it may have moved permanently to a new web address.
>
> ERR_HTTP2_PROTOCOL_ERROR
>
>
>
>
>
> Can anyone tell me: is there a Support site or Status Page site that I can
> go to in order to find out what is going on?
>
> Thanks, Sara
>
>
>
> --
>
> Sara Colglazier
>
> Electronic Resources Management and Discovery Services Librarian
> Discovery and Access: Discovery Services, Rm. 432
>
> Library, Information, & Technology Services
>
> Mount Holyoke College
> 50 College Street
>
> South Hadley, MA 01075
>
> T: 413-538-2437
>
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-- 
Thomas Waters, MA, MLIS
Technical Services Librarian
Assistant Professor
Trustee Library of Brenau University

500 Washington Street SE
Gainesville, GA 30501
770-718-5303
twaters1 at brenau.edu

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