<div dir="ltr">Hello, again, All,<div>Thanks for all your replies .... always good to know it is not just us! ;-)<br><div>But FYI: suddenly now for us things seem to be working again as expected.</div><div>Hope they have taken care of whatever was going on and no more trouble!</div><div>Cross fingers for all of us!</div><div>~ Sara</div><div><br></div></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Oct 23, 2019 at 11:02 AM Waters, Thomas <<a href="mailto:twaters1@brenau.edu">twaters1@brenau.edu</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div dir="ltr">I just tried to access and received a message that "This site is currently unavailable. We apologize for the inconvenience while we work to restore access as soon as possible." <br><input name="virtru-metadata" type="hidden" value="{"email-policy":{"state":"closed","expirationUnit":"days","disableCopyPaste":false,"disablePrint":false,"disableForwarding":false,"enableNoauth":false,"persistentProtection":false,"expandedWatermarking":false,"expires":false,"isManaged":false},"attachments":{},"compose-id":"11","compose-window":{"secure":false}}"></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Oct 23, 2019 at 11:00 AM Mueth, Sarah <<a href="mailto:mueths@uncw.edu" target="_blank">mueths@uncw.edu</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<p class="MsoNormal">I’m seeing an Atypon site that says they’re performing maintenance when I try to access Wiley from my library’s A-Z.
<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><b>From:</b> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">eril-l-bounces@lists.eril-l.org</a>> <b>On Behalf Of
</b>Allison Martel<br>
<b>Sent:</b> Wednesday, October 23, 2019 10:59 AM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> Re: [Eril-l] [External] Re: Is anyone else having problems connecting to Wiley Online Library ??<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">We've been experiencing the slowness as well here at Springfield College.<u></u><u></u></p>
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<p class="MsoNormal"> -- <u></u><u></u></p>
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<p style="margin-bottom:7.5pt"><b><span style="font-size:9pt">Allison Martel</span></b> |
<b><span style="font-size:9pt">Digital Technologies Librarian</span></b><u></u><u></u></p>
<p style="margin-bottom:7.5pt"><span style="font-size:9pt">Springfield College</span><br>
<span style="font-size:9pt">Office of Library Services</span><u></u><u></u></p>
<p style="margin-bottom:7.5pt"><span style="font-size:9pt">263 Alden Street</span><br>
<span style="font-size:9pt">Springfield, MA 01109</span><u></u><u></u></p>
<p style="margin-bottom:0.0001pt"><a href="https://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fspringfield.edu&data=01%7C01%7Cmueths%40uncw.edu%7C255023a2ed51412f089108d757c99df6%7C2213678197534c75af2868a078871ebf%7C1&sdata=C3dwJRSz%2FTJPpeVe0XcgdkD2tr%2BxX94e98%2Fz%2F2ORG4E%3D&reserved=0" target="_blank"><span style="font-size:9pt;color:rgb(213,0,50)">springfield.edu</span></a>
<span style="font-size:9pt">| p: (413)</span> <span style="font-size:9pt">748</span>-<span style="font-size:9pt;font-family:Arial,sans-serif">3360</span><br>
<span style="color:rgb(213,0,50)"><a href="mailto:amartel5@springfield.edu" target="_blank">amartel5@springfield.edu</a></span><u><span style="font-size:9pt;color:rgb(213,0,50)"><br>
</span></u><u><span style="font-size:9pt">(</span></u>she/her/hers)<u></u><u></u></p>
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<p class="MsoNormal">On Wed, Oct 23, 2019 at 10:57 AM Kristy White <<a href="mailto:whitek9@duq.edu" target="_blank">whitek9@duq.edu</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal">We are not having any access issues here at Duquesne University.<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">Hope this resolves quickly for you.<u></u><u></u></p>
<p class="MsoNormal">Kristy White<u></u><u></u></p>
<p class="MsoNormal">Acquisitions Librarian
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<p class="MsoNormal"><b>From:</b> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">eril-l-bounces@lists.eril-l.org</a>>
<b>On Behalf Of </b>Jordan Ruud<br>
<b>Sent:</b> Wednesday, October 23, 2019 10:50 AM<br>
<b>To:</b> eril-l <<a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a>><br>
<b>Subject:</b> [External] Re: [Eril-l] Is anyone else having problems connecting to Wiley Online Library ??<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)">We’re getting the same here.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)">Jordan Ruud</span><u></u><u></u></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)">Public Services Librarian, University of Arkansas – Fort Smith</span><u></u><u></u></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)"><a href="mailto:jordan.ruud@uafs.edu" target="_blank"><span style="color:rgb(5,99,193)">jordan.ruud@uafs.edu</span></a></span><u></u><u></u></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)">(479) 788-7208</span><u></u><u></u></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)"> </span><u></u><u></u></p>
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<p class="MsoNormal"><b>From:</b> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">eril-l-bounces@lists.eril-l.org</a>>
<b>On Behalf Of </b>Sara Colglazier<br>
<b>Sent:</b> Wednesday, October 23, 2019 9:47 AM<br>
<b>To:</b> eril-l <<a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a>><br>
<b>Subject:</b> [Eril-l] Is anyone else having problems connecting to Wiley Online Library ??<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<b><span style="font-size:10pt;color:rgb(156,101,0)">CAUTION:</span></b><span style="font-size:10pt;color:black"> This e-mail originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content
is safe.</span><u></u><u></u></p>
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<p class="MsoNormal">Hello All,
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<p class="MsoNormal">It appears (at least to us) that there is something going on with Wiley Online.<u></u><u></u></p>
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<p class="MsoNormal">We keep getting error messages and timed out, like<u></u><u></u></p>
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<h1 style="margin-bottom:12pt"><span style="font-size:19pt;font-family:"Segoe UI",sans-serif;font-weight:normal">This site can’t be reached</span><u></u><u></u></h1>
<p><span style="font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:rgb(95,99,104)">The webpage at <strong><span style="font-family:"Segoe UI",sans-serif"><a href="https://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fonlinelibrary.wiley.com%2Fresolve%2Fopenurl%3Fsid%3Dvendor%253Adatabase%26genre%3Djournal%26issn%3D1051-0761&data=01%7C01%7Cmueths%40uncw.edu%7C255023a2ed51412f089108d757c99df6%7C2213678197534c75af2868a078871ebf%7C1&sdata=HOZBLE8opZWjHv9LC14JFXgM0q%2FmR%2FG8H%2BhFca%2BwhXs%3D&reserved=0" target="_blank">https://onlinelibrary.wiley.com/resolve/openurl?sid=vendor%3Adatabase&genre=journal&issn=1051-0761</a></span></strong> might
be temporarily down or it may have moved permanently to a new web address.</span><u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:9.5pt;font-family:"Segoe UI",sans-serif;color:rgb(95,99,104);text-transform:uppercase">ERR_HTTP2_PROTOCOL_ERROR</span><u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">Can anyone tell me: is there a Support site or Status Page site that I can go to in order to find out what is going on?<u></u><u></u></p>
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<p class="MsoNormal">Thanks, Sara<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">--
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<p class="MsoNormal">Sara Colglazier
<u></u><u></u></p>
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<p class="MsoNormal">Electronic Resources Management and Discovery Services Librarian<br>
Discovery and Access: Discovery Services, Rm. 432<u></u><u></u></p>
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<p class="MsoNormal">Library, Information, & Technology Services<u></u><u></u></p>
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<p class="MsoNormal">Mount Holyoke College<br>
50 College Street<u></u><u></u></p>
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<p class="MsoNormal">South Hadley, MA 01075<u></u><u></u></p>
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<p class="MsoNormal">T: 413-538-2437<u></u><u></u></p>
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<p class="MsoNormal">_______________________________________________<br>
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</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr"><div dir="ltr">Thomas Waters, MA, MLIS<br>Technical Services Librarian<br>Assistant Professor<br>Trustee Library of Brenau University<br><br>500 Washington Street SE<br>Gainesville, GA 30501<br>770-718-5303<br><a href="mailto:twaters1@brenau.edu" target="_blank">twaters1@brenau.edu</a><br><br>Confidentiality Notice: This e-mail and any attachments are confidential and may also be privileged. If you are not the named recipient, please notify the sender immediately and delete the contents of this message without disclosing the contents to anyone, using them for any purpose, or storing or copying the information on any medium.<br></div></div></div>
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</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div>Sara Colglazier<div>Electronic Resources Management and Discovery Services Librarian<br>Discovery and Access: Discovery Services, Rm. 432</div><div>Library, Information, & Technology Services</div><div>Mount Holyoke College<br>50 College Street</div><div>South Hadley, MA 01075</div><div>T: 413-538-2437<br></div></div></div></div>