[Eril-l] flowchart for e-resource systems

Ma, Hong hma2 at luc.edu
Thu May 9 11:52:04 PDT 2019

Thanks, Sunshine and Jennifer!

Jennifer – I am also interested in the libguide you created. Would be possible for you to share the link?

Thanks a lot!


Hong Ma | Head of Library Systems
Loyola University Chicago  | Office: 773-508-2590 | Email: hma2 at luc.edu<mailto:hma2 at luc.edu>

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From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Sunshine Carter
Sent: Thursday, May 09, 2019 1:41 PM
To: Jennifer Hill <jennifer.hill at jhu.edu>
Cc: eril-l at lists.eril-l.org
Subject: Re: [Eril-l] flowchart for e-resource systems

Hi Jennifer,
Stacie Trail and I have used a context flow diagram in our troubleshooting classes that is helpful for staff in understanding the big picture. We are Ex Libris customers so they are heavily represented in our diagram.
The diagrams is located at https://drive.google.com/open?id=1vqpbUsxDTbuuWDzCZE8UWFR8i6EEPdql and many of our diagrams are located in the overarching folder<https://drive.google.com/open?id=0B376xj2rtKCTa0dJMDNCMDM2blU>.

Hope that helps.

Sunshine J. Carter
Interim Collection Development Officer &
Electronic Resources Librarian/ERM Unit Manager
University of Minnesota Libraries
309 19th Avenue S.
Minneapolis, MN 55455
Tel: 612-625-5615
scarter at umn.edu<mailto:scarter at umn.edu>

On Thu, May 9, 2019 at 12:52 PM Jennifer Hill <jennifer.hill at jhu.edu<mailto:jennifer.hill at jhu.edu>> wrote:
Hi all,
I recently created a troubleshooting libguide for my team members to help them understand different types of issues and who to report them to.
However, they are struggling to understand how our different systems (link resolver, discovery tool, etc.) feed information to one another. I’m going to make a flow chart, but I just know that some of you have this already ☺

If you have one that you are willing to share to help me get started, thank you in advance!

Jennifer Hill
Distance Education Librarian/Electronic Resources Manager
Excelsior College Library
c/o JHU Sheridan Libraries/ELP
5801 Smith Ave. McAuley Bldg, Ste. 310
Baltimore, MD 21209
410-735-4202| jennifer.hill at jhu.edu<mailto:jennifer.hill at jhu.edu>

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