[Eril-l] Ingenta ez proxy help

[Sibley, Jean J]

Hi Martin, We’ve had a similar problem, but not with Ingenta. Our Ethnologue database was displaying wingdings.

The problem is with a line in the stanzas of other resources in the config file.

Search for this line: HTTPHeader Accept-encoding
Change it to: HTTPHeader -request Accept-Encoding

I found the bad line in our Artstor stanza and changed it – and then it worked correctly. It was explained to me that the bad line was being interpreted as a global command when it should only apply to a single resource.

I hope this helps! – Jean

Jean Sibley
Electronic Resources & Serials Librarian
William & Mary Libraries
757-221-3103

From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Martin Patrick
Sent: Thursday, January 24, 2019 9:34 AM
To: eril-l at lists.eril-l.org
Subject: [Eril-l] Ingenta ez proxy help

Hi,

We have the latest ingenta stanza in our config file per OCLC's database, but everytime our users try to connect through the proxy they end up on a page with nothing but wingdings. I tried the suggestion OCLC has on what to do in this case, but it didn't help. Does anyone have any ideas?

I've contacted Ingenta but have no idea how long it will take to hear back and thought maybe someone else had come across this and found a solution.

Thanks,
Martin

--
Martin Patrick, MA, MLIS
Bridge Electronic Resources Librarian
St. Olaf & Carleton College Libraries
he, him, his
Rolvaag 387 | Gould Library 461
patric1 at stolaf.edu<mailto:patric1 at stolaf.edu>
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