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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Hi Martin, We’ve had a similar problem, but not with Ingenta. Our Ethnologue database was displaying wingdings.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">The problem is with a line in the stanzas of other resources in the config file.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Search for this line:
</span><span style="font-family:"Calibri",sans-serif;color:#500050">HTTPHeader Accept-encoding</span><span style="font-family:"Helvetica",sans-serif;color:#500050"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Change it to:
</span><span style="font-family:"Calibri",sans-serif;color:#500050">HTTPHeader -request Accept-Encoding</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I found the bad line in our Artstor stanza and changed it – and then it worked correctly. It was explained to me that the bad line was being interpreted as a
global command when it should only apply to a single resource.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I hope this helps! – Jean<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:#00B050">Jean Sibley<u><o:p></o:p></u></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:#00B050">Electronic Resources & Serials Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:#00B050">William & Mary Libraries
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:#00B050">757-221-3103<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf Of </b>Martin Patrick<br>
<b>Sent:</b> Thursday, January 24, 2019 9:34 AM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [Eril-l] Ingenta ez proxy help<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Hi,<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">We have the latest ingenta stanza in our config file per OCLC's database, but everytime our users try to connect through the proxy they end up on a page with nothing but wingdings. I tried the suggestion OCLC has on what to do in this case,
but it didn't help. Does anyone have any ideas?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I've contacted Ingenta but have no idea how long it will take to hear back and thought maybe someone else had come across this and found a solution.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Thanks,<o:p></o:p></p>
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<p class="MsoNormal">Martin<br clear="all">
<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">-- <o:p></o:p></p>
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<p class="MsoNormal">Martin Patrick, MA, MLIS<o:p></o:p></p>
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<p class="MsoNormal">Bridge Electronic Resources Librarian<o:p></o:p></p>
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<p class="MsoNormal">St. Olaf & Carleton College Libraries<o:p></o:p></p>
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<p class="MsoNormal">he, him, his<o:p></o:p></p>
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<p class="MsoNormal">Rolvaag 387 | Gould Library 461<o:p></o:p></p>
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<p class="MsoNormal"><a href="mailto:patric1@stolaf.edu" target="_blank">patric1@stolaf.edu</a><o:p></o:p></p>
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