[Eril-l] Ingenta ez proxy help

[Dominic Benson]

Just to add to what Jean suggested, if you do have that particular directive on any stanza, and to avoid any unintended consequences on your other resources, position it below the Title directive and above the URL directive. See the examples at:

https://help.oclc.org/Library_Management/EZproxy/Configure_resources/HTTPHeader

<https://help.oclc.org/Library_Management/EZproxy/Configure_resources/HTTPHeader>
<https://help.oclc.org/Library_Management/EZproxy/Troubleshooting/Why_are_some_of_my_resource_sites_only_displaying_encoded_characters_when_using_EZproxy>

<https://help.oclc.org/Library_Management/EZproxy/Configure_resources/HTTPHeader>https://help.oclc.org/Library_Management/EZproxy/Troubleshooting/Why_are_some_of_my_resource_sites_only_displaying_encoded_characters_when_using_EZproxy


<https://help.oclc.org/Library_Management/EZproxy/Troubleshooting/EZproxy_link_results_in_a_page_full_of_symbols>

https://help.oclc.org/Library_Management/EZproxy/Troubleshooting/EZproxy_link_results_in_a_page_full_of_symbols


Kind regards,
Dom Benson
Analytics & Discovery Officer
Library, Information Services, Brunel University London | T +44(0)1895 266143

________________________________
From: Eril-l <eril-l-bounces at lists.eril-l.org> on behalf of Sibley, Jean J <bjsibley at wm.edu>
Sent: 25 January 2019 13:23:09
To: Martin Patrick; eril-l at lists.eril-l.org
Subject: Re: [Eril-l] Ingenta ez proxy help


Hi Martin, We’ve had a similar problem, but not with Ingenta. Our Ethnologue database was displaying wingdings.



The problem is with a line in the stanzas of other resources in the config file.



Search for this line: HTTPHeader Accept-encoding

Change it to: HTTPHeader -request Accept-Encoding



I found the bad line in our Artstor stanza and changed it – and then it worked correctly. It was explained to me that the bad line was being interpreted as a global command when it should only apply to a single resource.



I hope this helps! – Jean



Jean Sibley

Electronic Resources & Serials Librarian

William & Mary Libraries

757-221-3103



From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Martin Patrick
Sent: Thursday, January 24, 2019 9:34 AM
To: eril-l at lists.eril-l.org
Subject: [Eril-l] Ingenta ez proxy help



Hi,



We have the latest ingenta stanza in our config file per OCLC's database, but everytime our users try to connect through the proxy they end up on a page with nothing but wingdings. I tried the suggestion OCLC has on what to do in this case, but it didn't help. Does anyone have any ideas?



I've contacted Ingenta but have no idea how long it will take to hear back and thought maybe someone else had come across this and found a solution.



Thanks,

Martin



--

Martin Patrick, MA, MLIS

Bridge Electronic Resources Librarian

St. Olaf & Carleton College Libraries

he, him, his

Rolvaag 387 | Gould Library 461

patric1 at stolaf.edu<mailto:patric1 at stolaf.edu>
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