[Eril-l] Loss of Perpetual Access access to previously subscribed Wiley titles ... since ? platform change

[Freeda Brook]

We're noticing the same thing, and it is really useful to hear this is
happening to others as well. I was wondering in our case if it might also
be related to updating to an "enhanced" license agreement from the previous
basic agreement.

On Tue, Apr 24, 2018 at 4:45 PM Sara Colglazier <scolglaz at mtholyoke.edu>
wrote:

> Hello Will,
> thanks for letting me know that you all also have *just* lost PA access
> since the platform switch .... Sad to say, it was my rep I tried first ...
> but getting not much help there (or that I can tell).
> If (or, when !!) you get a resolution, do please let me know.
> If (or, when ?!) someone from support finally contacts me, I will now
> definitely also mention your institution as being an example of another
> library possibly/probably suffering the same type of problem.
> Thanks, Sara
> PS Good luck!
>
>
> On Tue, Apr 24, 2018 at 3:56 PM, William Hanley III <
> william.hanley at duke.edu> wrote:
>
>> Hi Sara,
>>
>>
>>
>> Duke University has lost access to some of our perpetual access Wiley
>> titles as well (just since the platform change).  I have been working with
>> our Wiley rep concerning this problem since last week.  I’ll let you know
>> when we find a resolution.
>>
>>
>>
>> Thanks,
>>
>> ======================================
>>
>> Will Hanley
>>
>> Electronic Resources Management Specialist
>>
>> Continuing Resource Acquisitions Department
>>
>> Duke University Libraries
>>
>> Smith Warehouse, Bay 9
>>
>> Ph:  919-668-4748 <(919)%20668-4748>
>>
>> ======================================
>>
>>
>>
>> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> *On Behalf Of *Sara
>> Colglazier
>> *Sent:* Tuesday, April 24, 2018 10:49 AM
>> *To:* eril-l <eril-l at lists.eril-l.org>
>> *Subject:* [Eril-l] Loss of Perpetual Access access to previously
>> subscribed Wiley titles ... since ? platform change
>>
>>
>>
>> Hello,
>>
>>
>>
>> I am wondering whether anyone else is experiencing the following ....
>>
>>
>>
>> We have a lot of Wiley titles that we previously subscribed to ... after
>> a major e-journal review we cancelled quite a few Wiley titles at the end
>> of 2016 .... in 2017 I established our PA coverage and set our link
>> resolver (SFX) coverage accordingly ....
>>
>>
>>
>> Now, since roughly when Wiley migrated platforms (towards the end of
>> March 2018), I have been getting reports from users of no access for
>> various Wiley titles ... access we should have based on our PA rights to
>> paid content ... and then I also spot checked other non-renewed titles with
>> PA rights' access .... and find that they too no longer show that we have
>> the access we should have.
>>
>>
>>
>> I cannot be sure it has anything to do with the platform switch, but if
>> not it does seem like an odd coincidence.
>>
>>
>>
>> Naturally I have contacted Wiley .... but so far I have gotten no where
>> ....
>>
>>
>>
>> Now I am wondering whether it is just us, or ....
>>
>> Thanks, Sara
>>
>>
>>
>>
>>
>>
>>
>> --
>>
>> Sara Colglazier
>>
>> Electronic Resources Management and Discovery Services Librarian
>> Discovery and Access: Discovery Services, Rm. 432
>>
>> Library, Information, & Technology Services
>>
>> Mount Holyoke College
>> 50 College Street
>> <https://maps.google.com/?q=50+College+Street+%0D%0A+%0D%0A+%0D%0A+South+Hadley,+MA+01075&entry=gmail&source=g>
>>
>> South Hadley, MA 01075
>> <https://maps.google.com/?q=50+College+Street+%0D%0A+%0D%0A+%0D%0A+South+Hadley,+MA+01075&entry=gmail&source=g>
>>
>> T: 413-538-2437 <(413)%20538-2437>
>>
>
>
>
> --
> Sara Colglazier
> Electronic Resources Management and Discovery Services Librarian
> Discovery and Access: Discovery Services, Rm. 432
> Library, Information, & Technology Services
> Mount Holyoke College
> 50 College Street
> South Hadley, MA 01075
> T: 413-538-2437 <(413)%20538-2437>
> _______________________________________________
> Eril-l mailing list
> Eril-l at lists.eril-l.org
> http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org
>
-- 
Freeda Brook, MLIS/MPA
Acquisitions and Resource Management Librarian
Preus Library, Luther College
700 College Dr.
Decorah, IA 52101

(563) 387-2124
fbrook at luther.edu

Pronouns: she/her/hers
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