<div dir="ltr">We're noticing the same thing, and it is really useful to hear this is happening to others as well. I was wondering in our case if it might also be related to updating to an "enhanced" license agreement from the previous basic agreement. </div><br><div class="gmail_quote"><div dir="ltr">On Tue, Apr 24, 2018 at 4:45 PM Sara Colglazier <<a href="mailto:scolglaz@mtholyoke.edu">scolglaz@mtholyoke.edu</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Hello Will, <div>thanks for letting me know that you all also have *just* lost PA access since the platform switch .... Sad to say, it was my rep I tried first ... but getting not much help there (or that I can tell). </div><div>If (or, when !!) you get a resolution, do please let me know. </div><div>If (or, when ?!) someone from support finally contacts me, I will now definitely also mention your institution as being an example of another library possibly/probably suffering the same type of problem.</div><div>Thanks, Sara</div><div>PS Good luck!<br><div><br></div></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Tue, Apr 24, 2018 at 3:56 PM, William Hanley III <span dir="ltr"><<a href="mailto:william.hanley@duke.edu" target="_blank">william.hanley@duke.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div lang="EN-US" link="#0563C1" vlink="#954F72">
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Hi Sara,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Duke University has lost access to some of our perpetual access Wiley titles as well (just since the platform change). I have been working with our Wiley rep
concerning this problem since last week. I’ll let you know when we find a resolution.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Thanks,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">======================================<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Will Hanley<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Electronic Resources Management Specialist<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Continuing Resource Acquisitions Department</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Duke University Libraries<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Smith Warehouse, Bay 9<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Ph: <a href="tel:(919)%20668-4748" value="+19196684748" target="_blank">919-668-4748</a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">======================================<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">eril-l-bounces@lists.eril-l.org</a>>
<b>On Behalf Of </b>Sara Colglazier<br>
<b>Sent:</b> Tuesday, April 24, 2018 10:49 AM<span><br>
<b>To:</b> eril-l <<a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a>><br>
<b>Subject:</b> [Eril-l] Loss of Perpetual Access access to previously subscribed Wiley titles ... since ? platform change<u></u><u></u></span></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Hello,<u></u><u></u></p><div><div class="m_-3123496877013333532h5">
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<p class="MsoNormal"><u></u> <u></u></p>
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<div>
<p class="MsoNormal">I am wondering whether anyone else is experiencing the following ....<u></u><u></u></p>
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<div>
<p class="MsoNormal"><u></u> <u></u></p>
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<div>
<p class="MsoNormal">We have a lot of Wiley titles that we previously subscribed to ... after a major e-journal review we cancelled quite a few Wiley titles at the end of 2016 .... in 2017 I established our PA coverage and set our link resolver (SFX) coverage
accordingly ....<u></u><u></u></p>
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<div>
<p class="MsoNormal"><u></u> <u></u></p>
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<div>
<p class="MsoNormal">Now, since roughly when Wiley migrated platforms (towards the end of March 2018), I have been getting reports from users of no access for various Wiley titles ... access we should have based on our PA rights to paid content ... and then
I also spot checked other non-renewed titles with PA rights' access .... and find that they too no longer show that we have the access we should have.<u></u><u></u></p>
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<div>
<p class="MsoNormal"><u></u> <u></u></p>
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<div>
<p class="MsoNormal">I cannot be sure it has anything to do with the platform switch, but if not it does seem like an odd coincidence.<u></u><u></u></p>
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<div>
<p class="MsoNormal"><u></u> <u></u></p>
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<div>
<p class="MsoNormal">Naturally I have contacted Wiley .... but so far I have gotten no where ....<u></u><u></u></p>
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<div>
<p class="MsoNormal"><u></u> <u></u></p>
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<div>
<p class="MsoNormal">Now I am wondering whether it is just us, or ....<u></u><u></u></p>
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<div>
<p class="MsoNormal">Thanks, Sara<u></u><u></u></p>
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<div>
<p class="MsoNormal"><u></u> <u></u></p>
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<div>
<p class="MsoNormal"> <br clear="all">
<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">-- <u></u><u></u></p>
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<div>
<div>
<p class="MsoNormal">Sara Colglazier<u></u><u></u></p>
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<p class="MsoNormal">Electronic Resources Management and Discovery Services Librarian<br>
Discovery and Access: Discovery Services, Rm. 432<u></u><u></u></p>
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<p class="MsoNormal">Library, Information, & Technology Services<u></u><u></u></p>
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<p class="MsoNormal">Mount Holyoke College<br>
<a href="https://maps.google.com/?q=50+College+Street+%0D%0A+%0D%0A+%0D%0A+South+Hadley,+MA+01075&entry=gmail&source=g" target="_blank">50 College Street</a><u></u><u></u></p>
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<div>
<p class="MsoNormal"><a href="https://maps.google.com/?q=50+College+Street+%0D%0A+%0D%0A+%0D%0A+South+Hadley,+MA+01075&entry=gmail&source=g" target="_blank">South Hadley, MA 01075</a><u></u><u></u></p>
</div>
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<p class="MsoNormal">T: <a href="tel:(413)%20538-2437" value="+14135382437" target="_blank">413-538-2437</a><u></u><u></u></p>
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</blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="m_-3123496877013333532gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div>Sara Colglazier<div>Electronic Resources Management and Discovery Services Librarian<br>Discovery and Access: Discovery Services, Rm. 432</div><div>Library, Information, & Technology Services</div><div>Mount Holyoke College<br>50 College Street</div><div>South Hadley, MA 01075</div><div>T: <a href="tel:(413)%20538-2437" value="+14135382437" target="_blank">413-538-2437</a><br></div></div></div></div>
</div>
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</blockquote></div>-- <br><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div tabindex="0" class="inbox-inbox-inbox-inbox-inbox-inbox-inbox-inbox-ap inbox-inbox-inbox-inbox-inbox-inbox-inbox-inbox-s2 inbox-inbox-inbox-inbox-inbox-inbox-inbox-inbox-eg" style="border-top:1px solid rgb(224,224,224);outline:none;word-wrap:break-word"><div class="inbox-inbox-inbox-inbox-inbox-inbox-inbox-inbox-pA inbox-inbox-inbox-inbox-inbox-inbox-inbox-inbox-s2" style="overflow:hidden"><div class="inbox-inbox-inbox-inbox-inbox-inbox-inbox-inbox-he inbox-inbox-inbox-inbox-inbox-inbox-inbox-inbox-s2" style="margin:0px 20px 16px 80px"><div class="inbox-inbox-inbox-inbox-inbox-inbox-inbox-inbox-b5 inbox-inbox-inbox-inbox-inbox-inbox-inbox-inbox-xJNT8d" style="font-family:sans-serif;overflow-x:auto;overflow-y:hidden;padding-left:10px;margin-right:60px"><div class="inbox-inbox-inbox-inbox-inbox-inbox-inbox-inbox-uyb8Gf"><div><div class="inbox-inbox-inbox-inbox-inbox-inbox-inbox-inbox-F3hlO"><div dir="ltr" class="gmail_msg"><div class="gmail_msg"><div class="gmail_msg"><div class="inbox-inbox-inbox-inbox-inbox-inbox-inbox-inbox-m_3553506245786918620gmail_signature gmail_msg"><div dir="ltr" class="gmail_msg"><span class="gmail_msg"><div class="gmail_msg"><div class="gmail_msg"><div class="gmail_msg"><div class="gmail_msg"><div class="gmail_msg">Freeda Brook, MLIS/MPA<br class="gmail_msg"></div>Acquisitions and Resource Management Librarian<br class="gmail_msg"></div>Preus Library, Luther College<br class="gmail_msg"></div>700 College Dr.<br class="gmail_msg"></div>Decorah, IA 52101<br class="gmail_msg"><br class="gmail_msg"><a href="tel:(563)%20387-2124" value="+15633872124" class="gmail_msg" target="_blank">(563) 387-2124</a><br class="gmail_msg"></div><a href="mailto:fbrook@luther.edu" class="gmail_msg" target="_blank">fbrook@luther.edu</a></span></div><div dir="ltr" class="gmail_msg"><br></div><div dir="ltr" class="gmail_msg">Pronouns: she/her/hers</div></div></div></div></div></div></div></div></div></div></div></div></div></div>