[Eril-l] Loss of Perpetual Access access to previously subscribed Wiley titles ... since ? platform change

Tue Apr 24 12:56:00 PDT 2018

Hi Sara,

Duke University has lost access to some of our perpetual access Wiley titles as well (just since the platform change).  I have been working with our Wiley rep concerning this problem since last week.  I’ll let you know when we find a resolution.

Thanks,
======================================
Will Hanley
Electronic Resources Management Specialist
Continuing Resource Acquisitions Department
Duke University Libraries
Smith Warehouse, Bay 9
Ph:  919-668-4748
======================================

From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Sara Colglazier
Sent: Tuesday, April 24, 2018 10:49 AM
To: eril-l <eril-l at lists.eril-l.org>
Subject: [Eril-l] Loss of Perpetual Access access to previously subscribed Wiley titles ... since ? platform change

Hello,

I am wondering whether anyone else is experiencing the following ....

We have a lot of Wiley titles that we previously subscribed to ... after a major e-journal review we cancelled quite a few Wiley titles at the end of 2016 .... in 2017 I established our PA coverage and set our link resolver (SFX) coverage accordingly ....

Now, since roughly when Wiley migrated platforms (towards the end of March 2018), I have been getting reports from users of no access for various Wiley titles ... access we should have based on our PA rights to paid content ... and then I also spot checked other non-renewed titles with PA rights' access .... and find that they too no longer show that we have the access we should have.

I cannot be sure it has anything to do with the platform switch, but if not it does seem like an odd coincidence.

Naturally I have contacted Wiley .... but so far I have gotten no where ....

Now I am wondering whether it is just us, or ....
Thanks, Sara

--
Sara Colglazier
Electronic Resources Management and Discovery Services Librarian
Discovery and Access: Discovery Services, Rm. 432
Library, Information, & Technology Services
Mount Holyoke College
50 College Street
South Hadley, MA 01075
T: 413-538-2437
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