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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Hi Sara,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Duke University has lost access to some of our perpetual access Wiley titles as well (just since the platform change). I have been working with our Wiley rep
concerning this problem since last week. I’ll let you know when we find a resolution.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">======================================<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Will Hanley<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Electronic Resources Management Specialist<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Continuing Resource Acquisitions Department</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Duke University Libraries<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Smith Warehouse, Bay 9<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Ph: 919-668-4748<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">======================================<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf Of </b>Sara Colglazier<br>
<b>Sent:</b> Tuesday, April 24, 2018 10:49 AM<br>
<b>To:</b> eril-l <eril-l@lists.eril-l.org><br>
<b>Subject:</b> [Eril-l] Loss of Perpetual Access access to previously subscribed Wiley titles ... since ? platform change<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Hello,<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I am wondering whether anyone else is experiencing the following ....<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">We have a lot of Wiley titles that we previously subscribed to ... after a major e-journal review we cancelled quite a few Wiley titles at the end of 2016 .... in 2017 I established our PA coverage and set our link resolver (SFX) coverage
accordingly ....<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Now, since roughly when Wiley migrated platforms (towards the end of March 2018), I have been getting reports from users of no access for various Wiley titles ... access we should have based on our PA rights to paid content ... and then
I also spot checked other non-renewed titles with PA rights' access .... and find that they too no longer show that we have the access we should have.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I cannot be sure it has anything to do with the platform switch, but if not it does seem like an odd coincidence.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Naturally I have contacted Wiley .... but so far I have gotten no where ....<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Now I am wondering whether it is just us, or ....<o:p></o:p></p>
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<p class="MsoNormal">Thanks, Sara<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"> <br clear="all">
<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">-- <o:p></o:p></p>
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<p class="MsoNormal">Sara Colglazier<o:p></o:p></p>
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<p class="MsoNormal">Electronic Resources Management and Discovery Services Librarian<br>
Discovery and Access: Discovery Services, Rm. 432<o:p></o:p></p>
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<p class="MsoNormal">Library, Information, & Technology Services<o:p></o:p></p>
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<p class="MsoNormal">Mount Holyoke College<br>
50 College Street<o:p></o:p></p>
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<p class="MsoNormal">South Hadley, MA 01075<o:p></o:p></p>
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<p class="MsoNormal">T: 413-538-2437<o:p></o:p></p>
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