[Eril-l] Chrome & ProQuest -- intermittent problem

[Kathleen Folger]

Since it works in incognito mode, I wonder if it's a cookie problem.
ProQuest has a cookie cutter <http://corpweb.proquest.com/cookiecutter> you
can use to reset your browser.

-Kathleen

_________________________________________
Kathleen M. Folger, Electronic Resources Officer
University of Michigan Library
312 Hatcher North
Ann Arbor, MI 48109-1190
V:(734) 764-9375
F:(734) 764-0259
kfolger at umich.edu
<kfolger at umich.edu>

My pronouns are she, her, hers – what are yours?

On Thu, Oct 5, 2017 at 8:42 AM, Beth M. Johns <bmjohns at svsu.edu> wrote:

> We are having an issue with ProQuest and Chrome and I hope there is a more
> systems oriented person who can give some insight.  This affects some
> Chrome users, but not all. In Chrome, if a user tries to open ProQuest (any
> ProQuest database), they get an invalid URL as shown in the attached
> image. In an incognito window of Chrome, there is no problem. I've
> encountered this problem myself -- I've tried logging out of my Chrome
> account, restarting my computer, shutting down and restarting and clearing
> my cache to no avail.
>
> I do not see any difference in the URL, but may be missing something.
> This does not seem to affect Firefox. I am also not seeing this problem
> with other databases.
>
> Thanks!
>
>
> Beth M. Johns, MLIS
>
> E-Resources Librarian
>
> Saginaw Valley State University
>
> Melvin J. Zahnow Library
>
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> Eril-l mailing list
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>
>
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