[Eril-l] Alexander Street issues?

[Molly Mulligan]

Hello Lisa, access to our AVON subscription titles is fine.  Molly

Molly J. Mulligan  MSW, MLS | Electronic Resources Acquisitions Professional
Kraemer Family Library | University of Colorado Colorado Springs
1420 Austin Bluffs Parkway, Colorado Springs, CO  80918
719-255-3237 | mmullig2 at uccs.edu<mailto:mmullig2 at uccs.edu> | she/her/hers | www.uccs.edu/library<http://www.uccs.edu/library>


From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Wallis, Lisa
Sent: Monday, June 19, 2017 1:33 PM
To: Eril-l at lists.eril-l.org
Subject: [Eril-l] Alexander Street issues?

Today we started having problems with Alexander Street video collections.

When we use our normal route to access the videos, we receive messages that say "Sample Only". It seems we appear as only being set up for trials of 3 nursing-related collections (which we didn't set up). Our links all appear to be redirected to URLs with /preview/ in them.

Is anyone else experiencing issues?

I am still able to login to our admin area and see our correct holdings.

--

Lisa Wallis, eResources & Systems Librarian / Associate Professor


Ronald Williams Library

Northeastern Illinois University

5500 North St. Louis Avenue, Chicago, IL 60625

Phone: (773) 442-4571



www.neiu.edu<http://www.neiu.edu>


[https://lh4.googleusercontent.com/iH2hsLGoyQ2ue5SLH-K-jCRDrrEbXhr-nbyy4R3dCnYACRrv8uuLVy90419uQh2veLWgPRhEZ5celpSgEpjffJbovXNkllJkabpGeRwl-e9h2ELY3xrIv7TZJbONr78O]<http://www.neiu.edu/>

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.eril-l.org/pipermail/eril-l-eril-l.org/attachments/20170619/d3495243/attachment-0001.html>