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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Hello Lisa, access to our AVON subscription titles is fine. Molly<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:#3B005C">Molly J. Mulligan
</span></b><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:#3B005C"> MSW, MLS</span><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:#1F497D">
</span><b><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:#3B005C">|</span></b><b><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:#1F497D">
</span></b><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:black">Electronic Resources Acquisitions Professional</span><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:#1F497D">
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:black">Kraemer Family Library</span><b><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:#1F497D">
</span></b><b><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:#3B005C">|</span></b><b><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:#1F497D">
</span></b><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:black">University of Colorado Colorado Springs<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:black">1420 Austin Bluffs Parkway, Colorado Springs, CO 80918<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:black">719-255-3237</span><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:#1F497D">
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</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><a href="mailto:mmullig2@uccs.edu"><span style="font-size:9.0pt">mmullig2@uccs.edu</span></a></span><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:#3B005C">
<b>|</b></span><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:#1F497D">
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</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><a href="http://www.uccs.edu/library"><span style="font-size:9.0pt">www.uccs.edu/library</span></a></span><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><a name="_MailEndCompose"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></a></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l [mailto:eril-l-bounces@lists.eril-l.org]
<b>On Behalf Of </b>Wallis, Lisa<br>
<b>Sent:</b> Monday, June 19, 2017 1:33 PM<br>
<b>To:</b> Eril-l@lists.eril-l.org<br>
<b>Subject:</b> [Eril-l] Alexander Street issues?<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Today we started having problems with Alexander Street video collections.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">When we use our normal route to access the videos, we receive messages that say "Sample Only". It seems we appear as only being set up for trials of 3 nursing-related collections (which we didn't set up). Our links all appear to be redirected
to URLs with /preview/ in them.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Is anyone else experiencing issues?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I am still able to login to our admin area and see our correct holdings.<o:p></o:p></p>
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<p class="MsoNormal">-- <o:p></o:p></p>
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<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-family:"Arial",sans-serif;color:#004A98">Lisa Wallis,
</span></b><span style="font-family:"Arial",sans-serif;color:#004A98">eResources & Systems Librarian / Associate Professor</span><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#004A98">
</span></b><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-family:"Arial",sans-serif;color:#004A98">Ronald Williams Library</span></b><o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#004A98">Northeastern Illinois University</span><o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#004A98">5500 North St. Louis Avenue, Chicago, IL 60625</span><o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#004A98">Phone: (773) 442-4571</span><o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><o:p> </o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-family:"Arial",sans-serif;color:#004A98"><a href="http://www.neiu.edu" target="_blank">www.neiu.edu</a></span></b><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><b><u><span style="font-family:"Arial",sans-serif;color:#1155CC"><a href="http://www.neiu.edu/" target="_blank"><span style="text-decoration:none"><img border="0" id="_x0000_i1025" src="https://lh4.googleusercontent.com/iH2hsLGoyQ2ue5SLH-K-jCRDrrEbXhr-nbyy4R3dCnYACRrv8uuLVy90419uQh2veLWgPRhEZ5celpSgEpjffJbovXNkllJkabpGeRwl-e9h2ELY3xrIv7TZJbONr78O"></span></a></span></u></b><o:p></o:p></p>
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