[Eril-l] web page summarizing support sites/info for your vendors?

[Melissa Belvadi]

Our "ERM" at the moment is just a spreadsheet for the acq staff and would
be far too confusing for our public service staff to use.
But you all have given me an idea. The spreadsheet is in Google Sheets. I
have previously experimented with creating an HTML view of Google
spreadsheet data.
I just need to add some columns that would be appropriate for this, and
make one of those kinds of views and put that on our website, and since we
use Drupal, I could also make it viewable only by public staff logged into
the website, which they all do anyway to use our "service desk transaction
tracker" form.

That will be much more maintainable for me than trying to keep the info
separately on a webpage/guide and easier for our staff than coping with a
direct view of our spreadsheet.

Thanks all for the suggestions and examples, and the inspiration!

PS. If anyone else is interested in what I'm talking about re Google
Sheets, here
<http://acrl.ala.org/techconnect/post/query-a-google-spreadsheet-like-a-database-with-google-visualization-api-query-language>
is a nice "tutorial" from ALA Tech Connect.

Melissa


On Fri, Feb 10, 2017 at 11:08 AM, Beth M. Johns <bmjohns at svsu.edu> wrote:

> I haven't thought of doing this, but it's a good idea!  I did do a
> LibGuide for our link resolver since issues seem to crop up involving it
> quite often. I also included common problems and what to do and why it
> might occur. I also included what details I need from the staff member so
> that we avoid, "Full Text Finder isn't working." and nothing else.
>
>
> If you have an ERM and staff has at least viewing access, that's a good
> place to put contact information. We haven't trained our public services
> staff yet on accessing ERM information -- hopefully, later this year.
>
>
> Beth M. Johns, MLIS
>
> E-Resources Librarian
>
> Saginaw Valley State University
>
> Melvin J. Zahnow Library
>
>
> ------------------------------
> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> on behalf of Melissa
> Belvadi <mbelvadi at upei.ca>
> *Sent:* Friday, February 10, 2017 6:58 AM
> *To:* eril-l at lists.eril-l.org
> *Subject:* [Eril-l] web page summarizing support sites/info for your
> vendors?
>
> Has anyone put together a web page that lists your major platforms/vendors
> and provides whatever support links/info you can for each?
>
> I'm thinking of doing this so that our staff have somewhere to turn during
> the 50+ hours that the library is open but I don't work, eg evenings and
> weekends, if a particular product seems to be "down".  But I'd rather not
> reinvent the wheel if one of you has already done this.
>
> Thanks!
>
> --
> Melissa Belvadi
> Collections Librarian
> University of Prince Edward Island
> mbelvadi at upei.ca 902-566-0581 <(902)%20566-0581>
>
>
>


-- 
Melissa Belvadi
Collections Librarian
University of Prince Edward Island
mbelvadi at upei.ca 902-566-0581
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