[Eril-l] Science Direct -- 504 gateway timeout

[Shanyun Zhang]

Please check whether your Proxy stanza is updated as this page stated:
https://www.oclc.org/support/services/ezproxy/documentation/db/elsevier.en.html
.

On Fri, Feb 10, 2017 at 10:10 AM, Beth M. Johns <bmjohns at svsu.edu> wrote:

> We use WAM too.
>
>
> As an FYI, Elsevier did respond that there was a problem with the 504
> error, but they thought they fixed it. Not at our end though.
>
>
> Thanks for the responses!  We can get to it on campus by removing the
> proxy URL so at least users can call and ask us to send the article they
> need.
>
>
> Beth M. Johns, MLIS
>
> E-Resources Librarian
>
> Saginaw Valley State University
>
> Melvin J. Zahnow Library
>
>
> ------------------------------
> *From:* DeRosa, Kimberly <KIMBERLY.DEROSA at UCDENVER.EDU>
> *Sent:* Friday, February 10, 2017 9:54 AM
> *To:* Beth M. Johns; ERIL-L
> *Subject:* RE: Science Direct -- 504 gateway timeout
>
>
> Hi Beth,
>
>
>
> We are receiving a 504 Gateway Timeout error as well, with the error
> saying:
>
> The proxied resource, www.sciencedirect.com is not responding.
>
>
>
> What type of proxy does your library use?
>
> We currently use WAM.
>
>
>
> Kimberly DeRosa, MLIS
>
> Serials Manager
>
> Auraria Library
>
> 1100 Lawrence Street, Denver, CO 80204
>
> *kimberly.derosa at ucdenver.edu <kimberly.derosa at ucdenver.edu>*
>
> *Serving the University of Colorado Denver, Metropolitan State University
> of Denver, and Community College of Denver on one campus.*
>
>
>
>
>
>
>
> *From:* Eril-l [mailto:eril-l-bounces at lists.eril-l.org] *On Behalf Of *Beth
> M. Johns
> *Sent:* Friday, February 10, 2017 7:21 AM
> *To:* ERIL-L <eril-l at lists.eril-l.org>
> *Subject:* [Eril-l] Science Direct -- 504 gateway timeout
>
>
>
> I've reported this to Elsevier on Wednesday and they are working on it,
> but out of curiosity, is anyone else experiencing a 504 gateway timeout
> with Science Direct?  This has been ongoing for 2 days now. I'm trying to
> track down the source of the problem, especially if it's at our end. We've
> had intermittent issues lately with proxied resources. Thanks in advance.
>
>
>
> Beth M. Johns, MLIS
>
> E-Resources Librarian
>
> Saginaw Valley State University
>
> Melvin J. Zahnow Library
>
> _______________________________________________
> Eril-l mailing list
> Eril-l at lists.eril-l.org
> http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org
>
>


-- 
*Shanyun Zhang*
Head of Electronic Resources & Services
The Catholic University of America Libraries
Phone: (202) 319-5839
zhangs at cua.edu
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