[Eril-l] problems with ScienceDirect: proxy and with 360Link

[Sherise S Kimura]

Shirley,

Not sure what error you're getting, but we use WAM and were hitting
paywalls for articles we had access to because our proxy info was being
dropped from URLs. We opened a ticket with Innovative and they made some
changes to our webproxy2.patterns file.

Sherise

--

Sherise Kimura
Electronic Resources Librarian
Gleeson Library/Geschke Center
University of San Francisco
kimura at usfca.edu
(415) 422-5379



On Tue, Feb 7, 2017 at 10:31 AM, Rais, Shirley (LLU) <srais at llu.edu> wrote:

> All of a sudden we are having 2 problems with ScienceDirect:   It won’t
> work with our proxy server from off-campus (we use WAM) and we keep getting
> error messages with our link resolver (360Link) when we click on a link to
> an article.  I thought I saw something on this listserv or another about
> ScienceDirect also having problems with EZ Proxy, but I don’t remember
> where.
>
>
>
> Is anyone else having problems with ScienceDirect either with WAM or EZ
> Prozy or your link resolver whether 360Link or another?
>
>
>
> Thanks,
>
>
>
> Shirley Rais, MLS  —*  Chair, Resource Management & Acquisitions Dept.*
>
> LOMA LINDA UNIVERSITY | University Libraries
>
> 11072 Anderson Street, Loma Linda, California 92350
> *office* (909) 558-4583 *·*  *fax (*909) 558-4919 <(909)%20558-4919> *·*
> srais at llu.edu
>
>
> CONFIDENTIALITY NOTICE: This e-mail communication and any attachments may
> contain confidential and privileged information for the use of the
> designated recipients named above. If you are not the intended recipient,
> you are hereby notified that you have received this communication in error
> and that any review, disclosure, dissemination, distribution or copying of
> it or its contents is prohibited. If you have received this communication
> in error, please notify me immediately by replying to this message and
> destroy all copies of this communication and any attachments. Thank you.
>
> _______________________________________________
> Eril-l mailing list
> Eril-l at lists.eril-l.org
> http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.eril-l.org/pipermail/eril-l-eril-l.org/attachments/20170207/aa074fc0/attachment.html>