[Eril-l] problems with ScienceDirect: proxy and with 360Link

Daniel Peterson dcpcreations at gmail.com
Tue Feb 7 10:41:31 PST 2017


Shirley,

There was an issue with a change on the ScienceDirect platform requiring an
update to the EZproxy configuration file. Elsevier should be able to give
you details on whether WAM also needs an update.

There is a separate issue that both Elsevier and PQWS (360 Link) are
investigating. Many citations are receiving an "error SD009" in
ScienceDirect. It appears to be related to non-alphanumeric characters in
article titles.

Daniel

On Tue, Feb 7, 2017 at 10:31 AM, Rais, Shirley (LLU) <srais at llu.edu> wrote:

> All of a sudden we are having 2 problems with ScienceDirect:   It won’t
> work with our proxy server from off-campus (we use WAM) and we keep getting
> error messages with our link resolver (360Link) when we click on a link to
> an article.  I thought I saw something on this listserv or another about
> ScienceDirect also having problems with EZ Proxy, but I don’t remember
> where.
>
>
>
> Is anyone else having problems with ScienceDirect either with WAM or EZ
> Prozy or your link resolver whether 360Link or another?
>
>
>
> Thanks,
>
>
>
> Shirley Rais, MLS  —*  Chair, Resource Management & Acquisitions Dept.*
>
> LOMA LINDA UNIVERSITY | University Libraries
>
> 11072 Anderson Street, Loma Linda, California 92350
> *office* (909) 558-4583 *·*  *fax (*909) 558-4919 <(909)%20558-4919> *·*
> srais at llu.edu
>
>
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-- 
Daniel Peterson
dcpcreations at gmail.com
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