<div dir="ltr">Shirley,<div><br></div><div>Not sure what error you're getting, but we use WAM and were hitting paywalls for articles we had access to because our proxy info was being dropped from URLs. We opened a ticket with Innovative and they made some changes to our webproxy2.patterns file. <div><br>Sherise<br></div></div></div><div class="gmail_extra"><br clear="all"><div><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><div>--</div><div><br></div><div>Sherise Kimura</div><div>Electronic Resources Librarian</div><div>Gleeson Library/Geschke Center</div><div>University of San Francisco</div><div><a href="mailto:kimura@usfca.edu" target="_blank">kimura@usfca.edu</a></div><div>(415) 422-5379</div></div><div><br></div><div><br></div></div></div></div></div></div></div></div></div></div></div>
<br><div class="gmail_quote">On Tue, Feb 7, 2017 at 10:31 AM, Rais, Shirley (LLU) <span dir="ltr"><<a href="mailto:srais@llu.edu" target="_blank">srais@llu.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal">All of a sudden we are having 2 problems with ScienceDirect: It won’t work with our proxy server from off-campus (we use WAM) and we keep getting error messages with our link resolver (360Link) when we click on a link to an article.
I thought I saw something on this listserv or another about ScienceDirect also having problems with EZ Proxy, but I don’t remember where.
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<p class="MsoNormal">Is anyone else having problems with ScienceDirect either with WAM or EZ Prozy or your link resolver whether 360Link or another?
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<p class="MsoNormal">Thanks,<u></u><u></u></p>
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<p class="MsoNormal"><span style="font-family:palatino;color:#901c3b">Shirley Rais, MLS —<i> Chair, Resource Management & Acquisitions Dept.<u></u><u></u></i></span></p>
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