[Eril-l] Ebscohost

[Annie Erdmann]

Sorry for the confusion.  Here are the screencasts.

Firefox: http://screencast.com/t/Ku6y4edTJCP

Chrome: http://screencast.com/t/Ydp6hgCg

IE: http://screencast.com/t/qZo1ISSRSbH

*---------------------------------------------------------------------------------------*

*Annie Erdmann*
(she/ her/ hers)
Digital Assets/ eResources Librarian
Simmons College Library
Boston MA 02115
617-521-2723
erdmann at simmons.edu

On Thu, Apr 7, 2016 at 9:31 AM, Annie Erdmann <erdmann at simmons.edu> wrote:

> Hi All,
>
> We have been dealing with this issue for a couple of months.  There is a
> work around.  Ebsco made some videos for us to share with our patrons.
>
> This is the warning we have on our eBook LibGuides page.
>
> Some web browsers are known to have a hard time recognizing script
> components in certain eBooks. Because of this, you will need to go through
> a "load unsafe scripts" protocol. Screen casts are available that
> illustrate the correct protocol to correct this issue in Firefox
> <http://screencast.com/t/Ku6y4edTJCP>, Chrome
> <http://screencast.com/t/Ydp6hgCg> and Internet Explorer
> <http://screencast.com/t/qZo1ISSRSbH> browsers.
>
> Hope this helps!
>
> annie
>
>
> *---------------------------------------------------------------------------------------*
>
> *Annie Erdmann*
> (she/ her/ hers)
> Digital Assets/ eResources Librarian
> Simmons College Library
> Boston MA 02115
> 617-521-2723
> erdmann at simmons.edu
>
> On Thu, Apr 7, 2016 at 9:09 AM, McCormick, Elizabeth <
> emccormick at radford.edu> wrote:
>
>> Hi,
>> I found this a few days ago:
>>
>> Service Issue - EBSCO eBooks in Firefox 45.0
>> ________________________________________
>> We are investigating a service issue with EBSCO eBooks where PDFs are not
>> loading when using Firefox 45.0. EPUB format is not affected. We apologize
>> for the inconvenience and will update the service issue as soon as more
>> information is available.
>>
>> ~Elizabeth
>>
>> Elizabeth McCormick
>> Monographics Librarian
>> McConnell Library, Radford University
>> (540) 831-5635
>>
>> "My body is my temple, and the goddess demands chocolate!"
>>
>>
>> -----Original Message-----
>> From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of
>> Robert Battenfeld
>> Sent: Thursday, April 07, 2016 9:03 AM
>> To: Eril-l
>> Subject: [Eril-l] Ebscohost
>>
>> ERIL-L
>>
>>   We have noticed a problem with loading some Ebsco eBooks in Ebscohost.
>> There seems to be no one reason but the full text (pdf) are not always
>> loading.  The window where the pdf is suppose to appear remains blank. It
>> seemed to happen more often in Firefox on a PC but I also had the same
>> problem in Safari on a Mac. If I hit reload the ebook appears. Last week we
>> had a similar problem with journal titles not appearing in the Ebsco
>> Publication Finder even though they were selected in the knowledgebase.
>> Ebsco support said that they were just slow in loading and sure enough the
>> missing journal title appear the next day.  I'm wondering if the two issues
>> are related. Has anyone else experienced this issue?   Thank you.
>>
>> Rob
>>
>> Prof. Robert L. Battenfeld, MLS, MS, MPA Periodicals Department, Head
>> Electronic Resources Coordinator B. Davis Schwartz Memorial Library LIU/Post
>> 720 Northern Blvd.
>> Brookville, NY  11548
>> (516) 299-2165
>> robert.battenfeld at liu.edu
>> http://www.liu.edu/cwis/cwp/
>>
>> [cid:9520571D-5F99-4FBA-BFD8-AB948970820C]
>>
>> _______________________________________________
>> Eril-l mailing list
>> Eril-l at lists.eril-l.org
>> http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org
>>
>
>
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