<div dir="ltr"><div class="gmail_default" style="font-family:georgia,serif">Sorry for the confusion. Here are the screencasts.</div><div class="gmail_default" style="font-family:georgia,serif"><br></div><div class="gmail_default" style="font-family:georgia,serif"><div class="gmail_default">Firefox: <a href="http://screencast.com/t/Ku6y4edTJCP">http://screencast.com/t/Ku6y4edTJCP</a></div><div class="gmail_default"><br></div><div class="gmail_default">Chrome: <a href="http://screencast.com/t/Ydp6hgCg">http://screencast.com/t/Ydp6hgCg</a></div><div class="gmail_default"><br></div><div class="gmail_default">IE: <a href="http://screencast.com/t/qZo1ISSRSbH">http://screencast.com/t/qZo1ISSRSbH</a></div></div></div><div class="gmail_extra"><br clear="all"><div><div class="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div><font face="georgia, serif" size="2"><b>---------------------------------------------------------------------------------------</b></font></div><div><font face="georgia, serif" size="2"><b><br></b></font></div><div><font face="georgia, serif" size="2"><b>Annie Erdmann</b></font></div><div><font face="georgia, serif" size="2">(she/ her/ hers)</font></div><div><font face="georgia, serif">Digital Assets/ eResources Librarian</font></div><div><font face="georgia, serif">Simmons College Library</font></div><div><font face="georgia, serif">Boston MA 02115</font></div><div><font face="georgia, serif">617-521-2723</font></div><div><font face="georgia, serif"><a href="mailto:erdmann@simmons.edu" target="_blank">erdmann@simmons.edu</a></font></div></div></div></div></div></div></div>
<br><div class="gmail_quote">On Thu, Apr 7, 2016 at 9:31 AM, Annie Erdmann <span dir="ltr"><<a href="mailto:erdmann@simmons.edu" target="_blank">erdmann@simmons.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div class="gmail_default" style="font-family:georgia,serif">Hi All,</div><div class="gmail_default" style="font-family:georgia,serif"><br></div><div class="gmail_default" style="font-family:georgia,serif">We have been dealing with this issue for a couple of months. There is a work around. Ebsco made some videos for us to share with our patrons.</div><div class="gmail_default" style="font-family:georgia,serif"><br></div><div class="gmail_default" style="font-family:georgia,serif">This is the warning we have on our eBook LibGuides page.</div><div class="gmail_default" style="font-family:georgia,serif"><br></div><div class="gmail_default" style="font-family:georgia,serif"><span style="font-family:arial,helvetica,sans-serif">Some web browsers are known to have a hard time recognizing script components in certain eBooks. Because of this, you will need to go through a "load unsafe scripts" protocol. Screen casts are available that illustrate the correct protocol to correct this issue in </span><a href="http://screencast.com/t/Ku6y4edTJCP" style="color:rgb(66,139,202);text-decoration:none;font-family:arial,helvetica,sans-serif;background-image:initial;background-repeat:initial" target="_blank">Firefox</a><span style="font-family:arial,helvetica,sans-serif">, </span><a href="http://screencast.com/t/Ydp6hgCg" style="color:rgb(66,139,202);text-decoration:none;font-family:arial,helvetica,sans-serif;background-image:initial;background-repeat:initial" target="_blank">Chrome</a><span style="font-family:arial,helvetica,sans-serif"> and </span><a href="http://screencast.com/t/qZo1ISSRSbH" style="color:rgb(66,139,202);text-decoration:none;font-family:arial,helvetica,sans-serif;background-image:initial;background-repeat:initial" target="_blank">Internet Explorer</a><span style="font-family:arial,helvetica,sans-serif"> browsers.</span><br></div><div class="gmail_default" style="font-family:georgia,serif"><span style="font-family:arial,helvetica,sans-serif"><br></span></div><div class="gmail_default"><font face="georgia, serif">Hope this helps!</font></div><div class="gmail_default"><font face="georgia, serif"><br></font></div><div class="gmail_default"><font face="georgia, serif">annie</font></div></div><div class="gmail_extra"><br clear="all"><div><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div><font face="georgia, serif" size="2"><b>---------------------------------------------------------------------------------------</b></font></div><div><font face="georgia, serif" size="2"><b><br></b></font></div><div><font face="georgia, serif" size="2"><b>Annie Erdmann</b></font></div><div><font face="georgia, serif" size="2">(she/ her/ hers)</font></div><div><font face="georgia, serif">Digital Assets/ eResources Librarian</font></div><div><font face="georgia, serif">Simmons College Library</font></div><div><font face="georgia, serif">Boston MA 02115</font></div><div><font face="georgia, serif"><a href="tel:617-521-2723" value="+16175212723" target="_blank">617-521-2723</a></font></div><div><font face="georgia, serif"><a href="mailto:erdmann@simmons.edu" target="_blank">erdmann@simmons.edu</a></font></div></div></div></div></div></div></div><div><div class="h5">
<br><div class="gmail_quote">On Thu, Apr 7, 2016 at 9:09 AM, McCormick, Elizabeth <span dir="ltr"><<a href="mailto:emccormick@radford.edu" target="_blank">emccormick@radford.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hi,<br>
I found this a few days ago:<br>
<br>
Service Issue - EBSCO eBooks in Firefox 45.0<br>
________________________________________<br>
We are investigating a service issue with EBSCO eBooks where PDFs are not loading when using Firefox 45.0. EPUB format is not affected. We apologize for the inconvenience and will update the service issue as soon as more information is available.<br>
<br>
~Elizabeth<br>
<br>
Elizabeth McCormick<br>
Monographics Librarian<br>
McConnell Library, Radford University<br>
<a href="tel:%28540%29%20831-5635" value="+15408315635" target="_blank">(540) 831-5635</a><br>
<br>
"My body is my temple, and the goddess demands chocolate!"<br>
<div><div><br>
<br>
-----Original Message-----<br>
From: Eril-l [mailto:<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">eril-l-bounces@lists.eril-l.org</a>] On Behalf Of Robert Battenfeld<br>
Sent: Thursday, April 07, 2016 9:03 AM<br>
To: Eril-l<br>
Subject: [Eril-l] Ebscohost<br>
<br>
ERIL-L<br>
<br>
We have noticed a problem with loading some Ebsco eBooks in Ebscohost. There seems to be no one reason but the full text (pdf) are not always loading. The window where the pdf is suppose to appear remains blank. It seemed to happen more often in Firefox on a PC but I also had the same problem in Safari on a Mac. If I hit reload the ebook appears. Last week we had a similar problem with journal titles not appearing in the Ebsco Publication Finder even though they were selected in the knowledgebase. Ebsco support said that they were just slow in loading and sure enough the missing journal title appear the next day. I'm wondering if the two issues are related. Has anyone else experienced this issue? Thank you.<br>
<br>
Rob<br>
<br>
Prof. Robert L. Battenfeld, MLS, MS, MPA Periodicals Department, Head Electronic Resources Coordinator B. Davis Schwartz Memorial Library LIU/Post<br>
720 Northern Blvd.<br>
Brookville, NY 11548<br>
<a href="tel:%28516%29%20299-2165" value="+15162992165" target="_blank">(516) 299-2165</a><br>
<a href="mailto:robert.battenfeld@liu.edu" target="_blank">robert.battenfeld@liu.edu</a><br>
<a href="http://www.liu.edu/cwis/cwp/" rel="noreferrer" target="_blank">http://www.liu.edu/cwis/cwp/</a><br>
<br>
[cid:9520571D-5F99-4FBA-BFD8-AB948970820C]<br>
<br>
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</blockquote></div><br></div></div></div>
</blockquote></div><br></div>